About Livingston County Hospice
Hospice overview and quality summary
Livingston County Hospice is a government-operated hospice care provider in Mount Morris, NY, serving patients and families in Livingston County and the surrounding area. Medicare certified since 2005, Livingston County Hospice has provided 21 years of end-of-life and palliative care to the community.
Livingston County Hospice serves an average of 17 patients per day, covering 32 ZIP codes across its service area. 82% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Livingston County Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.
When choosing hospice care in Mount Morris, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Livingston County Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Livingston County Hospice among the higher-rated hospice providers serving families in Mount Morris, NY.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Livingston County Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
97% of caregivers gave Livingston County Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Livingston County Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
92% of caregivers gave Livingston County Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Livingston County Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
85% of caregivers gave Livingston County Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Livingston County Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Livingston County Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.5%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Livingston County Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.5% of Livingston County Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
31.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
22.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,293
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Livingston County Hospice's patient population is primarily composed of individuals with cancer (33%), followed by cardiovascular disease (23%), other conditions (17%), respiratory disease (13%), dementia (11%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Livingston County Hospice delivers 82% of its care in patients' homes, with 16% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 17 patients per day.
Patient's Home
Skilled Nursing
Hospital
Doctors at Livingston County Hospice
14 affiliated physicians
Dr. Colleen Tracy, MD
Family Practice
Dr. Michael Kueker, MD
Family Practice
Dr. Shantonu Ghosh
Internal Medicine
Dr. Karai Balaji
Internal Medicine
Dr. Jason Zittel, MD
Medical Oncology
Dr. Sarah Howd, MD
Internal Medicine
Dr. Ahsen Sheikh, MD
Internal Medicine
Dr. Nabeel Badri
Hematology/oncology
Dr. Richard Aguirre, MD
Family Practice
Dr. Joseph Depra, MD
Family Practice
Dr. Jacob Tallman, MD
Family Practice
Dr. Geoffrey Wittig, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Livingston County Hospice
What is the CMS rating for Livingston County Hospice?
Livingston County Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Livingston County Hospice primarily treat?
Livingston County Hospice's patient population includes cancer (33%), cardiovascular disease (23%), other conditions (17%), respiratory disease (13%), dementia (11%). This reflects the hospice's experience managing these conditions.
Where does Livingston County Hospice provide care?
Livingston County Hospice provides care in patient's home (82%), skilled nursing (16%), hospital (1%).
How large is Livingston County Hospice?
Livingston County Hospice serves an average of 17 patients per day and covers 32 ZIP codes in its service area.
How many doctors are affiliated with Livingston County Hospice?
14 physicians are affiliated with Livingston County Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·