About Ur Medicine Hospice
Hospice overview and quality summary
Ur Medicine Hospice is an hospice care provider in Webster, NY, serving patients and families in Monroe County and the surrounding area. Medicare certified since 1992, Ur Medicine Hospice has provided 34 years of end-of-life and palliative care to the community.
Ur Medicine Hospice serves an average of 113 patients per day, covering 103 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Ur Medicine Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Webster, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Ur Medicine Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Ur Medicine Hospice among the higher-rated hospice providers serving families in Webster, NY.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Ur Medicine Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Ur Medicine Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
48.1% of Ur Medicine Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
91.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
64.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
26.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$6,402
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Ur Medicine Hospice's patient population is primarily composed of individuals with cancer (42%), followed by dementia (17%), cardiovascular disease (15%), other conditions (14%), stroke (7%), respiratory disease (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Ur Medicine Hospice delivers 73% of its care in patients' homes, with 18% in skilled nursing settings, 3% in assisted living settings, 3% in inpatient hospice settings, 3% in hospital settings. The hospice serves an average of 113 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Inpatient Hospice
Hospital
Doctors at Ur Medicine Hospice
20 affiliated physicians
Dr. Rachael Turner
Medical Oncology
Dr. Daniel Mulkerin, MD
Medical Oncology
Dr. Chunkit Fung, MD
Hematology/oncology
Dr. Christopher D Angelo, MD
Internal Medicine
Dr. Ziad Alkhoury, MD
Internal Medicine
Dr. Jefferson Svengsouk, MD
Emergency Medicine
Dr. Rachael Johengen, DO
Internal Medicine
Dr. Vy Le, MD
Family Practice
Dr. Aram Hezel, MD
Medical Oncology
Dr. Margaret Mary Ameyaw, MD
Internal Medicine
Dr. Adrienne Victor, MD
Hematology/oncology
Dr. Chrystal Jenkins, MD
Family Practice
+ 8 more physicians
Dr. Lisa Vargish, MD
Geriatric Medicine
Dr. Brittany Duheme, NP
Nurse Practitioner
Dr. Asha Tipirneni, MD
Hematology/oncology
Dr. Geria Furtuna, MD
Geriatric Medicine
Dr. Asma Bawaney, MD
Internal Medicine
Dr. Mary Elizabeth Bonnet, MD
Geriatric Medicine
Dr. Robert Anderson, MD
Family Practice
Dr. Sean Owen, NP
Nurse Practitioner
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Ur Medicine Hospice
What is the CMS rating for Ur Medicine Hospice?
Ur Medicine Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Ur Medicine Hospice primarily treat?
Ur Medicine Hospice's patient population includes cancer (42%), dementia (17%), cardiovascular disease (15%), other conditions (14%), stroke (7%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Ur Medicine Hospice provide care?
Ur Medicine Hospice provides care in patient's home (73%), skilled nursing (18%), assisted living (3%), inpatient hospice (3%), hospital (3%).
How large is Ur Medicine Hospice?
Ur Medicine Hospice serves an average of 113 patients per day and covers 103 ZIP codes in its service area.
How many doctors are affiliated with Ur Medicine Hospice?
20 physicians are affiliated with Ur Medicine Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·