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Hospice Care

Carepartners Home Care & Hospice

Average3-Star CMS Rating

1266 Asheville Hwy, Suite 5, Brevard, NC 28712

Non-Profit
36 Years Certified
16 Patients/Day

Contact Carepartners Home Care

(704) 883-5254Get Directions

1266 Asheville Hwy, Suite 5
Brevard, NC 28712

About Carepartners Home Care & Hospice

Hospice overview and quality summary

Carepartners Home Care & Hospice is a nonprofit hospice care provider in Brevard, NC, serving patients and families in Transylvania County and the surrounding area. Medicare certified since 1990, Carepartners Home Care & Hospice has provided 36 years of end-of-life and palliative care to the community.

Carepartners Home Care & Hospice serves an average of 16 patients per day, covering 23 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Carepartners Home Care & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Brevard, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1990
CountyTransylvania
Avg Daily Census16 patients
Service Area23 ZIP codes
HCI Score10/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Carepartners Home Care & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Brevard, NC compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Carepartners Home Care & Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Carepartners Home Care & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

75.4% of Carepartners Home Care & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.4%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.5

Natl: 13.4

20th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6%

Natl: 9.2%

26th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

64.9%

Natl: 55.4%

67th pctl

Early Live Discharges

Patients discharged alive within 3 days

13.3%

Natl: 7.2%

88th pctl

Late Live Discharges

Patients discharged alive after enrollment

26.7%

Natl: 40%

23th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.8%

Natl: 0.6%

88th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$11,207

Natl: $16,971

15th pctl

Patient Population

Primary diagnoses of hospice patients

Carepartners Home Care & Hospice's patient population is primarily composed of individuals with cancer (22%), followed by cardiovascular disease (19%), other conditions (19%), dementia (17%), stroke (15%).

Cancer22%
Cardiovascular Disease19%
Other Conditions19%
Dementia17%
Stroke15%

Care Settings

Where hospice care is delivered

Carepartners Home Care & Hospice delivers 74% of its care in patients' homes, with 16% in skilled nursing settings, 8% in assisted living settings, 1% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 16 patients per day.

Patient's Home

74%

Skilled Nursing

16%

Assisted Living

8%

Inpatient Hospice

1%

Hospital

1%

Doctors at Carepartners Home Care & Hospice

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Carepartners Home Care & Hospice

What is the CMS rating for Carepartners Home Care & Hospice?

Carepartners Home Care & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Carepartners Home Care & Hospice primarily treat?

Carepartners Home Care & Hospice's patient population includes cancer (22%), cardiovascular disease (19%), other conditions (19%), dementia (17%), stroke (15%). This reflects the hospice's experience managing these conditions.

Where does Carepartners Home Care & Hospice provide care?

Carepartners Home Care & Hospice provides care in patient's home (74%), skilled nursing (16%), assisted living (8%), inpatient hospice (1%), hospital (1%).

How large is Carepartners Home Care & Hospice?

Carepartners Home Care & Hospice serves an average of 16 patients per day and covers 23 ZIP codes in its service area.

How many doctors are affiliated with Carepartners Home Care & Hospice?

1 physicians are affiliated with Carepartners Home Care & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·