About Hospice Of The Carolinas Foothills
Hospice overview and quality summary
Hospice Of The Carolinas Foothills is a for-profit hospice care provider in Forest City, NC, serving patients and families in Rutherford County and the surrounding area. Medicare certified since 1988, Hospice Of The Carolinas Foothills has provided 38 years of end-of-life and palliative care to the community.
Hospice Of The Carolinas Foothills serves an average of 164 patients per day, covering 77 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of The Carolinas Foothills has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.
When choosing hospice care in Forest City, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of The Carolinas Foothills has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Carolinas Foothills among the higher-rated hospice providers serving families in Forest City, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Hospice Of The Carolinas Foothills a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Hospice Of The Carolinas Foothills a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
88% of caregivers gave Hospice Of The Carolinas Foothills a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Hospice Of The Carolinas Foothills a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Hospice Of The Carolinas Foothills a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Hospice Of The Carolinas Foothills a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Hospice Of The Carolinas Foothills a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Carolinas Foothills's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.5% of Hospice Of The Carolinas Foothills's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
29.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,954
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Carolinas Foothills's patient population is primarily composed of individuals with dementia (24%), followed by cancer (20%), cardiovascular disease (18%), other conditions (17%), respiratory disease (12%), stroke (10%).
Care Settings
Where hospice care is delivered
Hospice Of The Carolinas Foothills delivers 53% of its care in patients' homes, with 21% in assisted living settings, 18% in skilled nursing settings, 7% in inpatient hospice settings, 1% in nursing facility settings. The hospice serves an average of 164 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Inpatient Hospice
Nursing Facility
Doctors at Hospice Of The Carolinas Foothills
16 affiliated physicians
Dr. Morris Simhachalam, DO
General Practice
Dr. Eric Byrd, MD
Internal Medicine
Dr. Bernard Corbett, MD
Family Practice
Dr. Benjamin Lyles
Internal Medicine
Dr. Katherine Crum, MD
Geriatric Medicine
Dr. John Nelson, MD
Family Practice
Dr. Jonathan Eichorn, DO
Family Practice
Dr. Charles Maker, MD
Internal Medicine
Dr. Jeffrey Hainsworth, DO
Internal Medicine
Dr. Mark Rohrer, MD
General Practice
Dr. Dewey Detar, MD
Family Practice
Dr. Hiren Patel, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of The Carolinas Foothills
What is the CMS rating for Hospice Of The Carolinas Foothills?
Hospice Of The Carolinas Foothills has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Carolinas Foothills primarily treat?
Hospice Of The Carolinas Foothills's patient population includes dementia (24%), cancer (20%), cardiovascular disease (18%), other conditions (17%), respiratory disease (12%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Carolinas Foothills provide care?
Hospice Of The Carolinas Foothills provides care in patient's home (53%), assisted living (21%), skilled nursing (18%), inpatient hospice (7%), nursing facility (1%).
How large is Hospice Of The Carolinas Foothills?
Hospice Of The Carolinas Foothills serves an average of 164 patients per day and covers 77 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Carolinas Foothills?
16 physicians are affiliated with Hospice Of The Carolinas Foothills.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·