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Hospice Care

Hospice Of The Carolinas Foothills

Very Good4-Star CMS Rating

374 Hudlow Road, Forest City, NC 28043

For-Profit
38 Years Certified
164 Patients/Day

Contact Hospice Of The

(864) 432-8717Get Directions

374 Hudlow Road
Forest City, NC 28043

About Hospice Of The Carolinas Foothills

Hospice overview and quality summary

Hospice Of The Carolinas Foothills is a for-profit hospice care provider in Forest City, NC, serving patients and families in Rutherford County and the surrounding area. Medicare certified since 1988, Hospice Of The Carolinas Foothills has provided 38 years of end-of-life and palliative care to the community.

Hospice Of The Carolinas Foothills serves an average of 164 patients per day, covering 77 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of The Carolinas Foothills has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.

When choosing hospice care in Forest City, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1988
CountyRutherford
Avg Daily Census164 patients
Service Area77 ZIP codes
HCI Score10/10
Affiliated Doctors16

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice Of The Carolinas Foothills has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Carolinas Foothills among the higher-rated hospice providers serving families in Forest City, NC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Hospice Of The Carolinas Foothills a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave Hospice Of The Carolinas Foothills a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
88%

88% of caregivers gave Hospice Of The Carolinas Foothills a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Hospice Of The Carolinas Foothills a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Hospice Of The Carolinas Foothills a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Hospice Of The Carolinas Foothills a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Hospice Of The Carolinas Foothills a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of The Carolinas Foothills's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

71.5% of Hospice Of The Carolinas Foothills's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97%

Natl: 89.5%

79th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.4

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.5%

Natl: 9.2%

57th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

29.6%

Natl: 55.4%

21th pctl

Early Live Discharges

Patients discharged alive within 3 days

6%

Natl: 7.2%

47th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.9%

Natl: 40%

56th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.1%

Natl: 8%

65th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.7%

Natl: 2.3%

47th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.5%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,954

Natl: $16,971

28th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of The Carolinas Foothills's patient population is primarily composed of individuals with dementia (24%), followed by cancer (20%), cardiovascular disease (18%), other conditions (17%), respiratory disease (12%), stroke (10%).

Dementia24%
Cancer20%
Cardiovascular Disease18%
Other Conditions17%
Respiratory Disease12%
Stroke10%

Care Settings

Where hospice care is delivered

Hospice Of The Carolinas Foothills delivers 53% of its care in patients' homes, with 21% in assisted living settings, 18% in skilled nursing settings, 7% in inpatient hospice settings, 1% in nursing facility settings. The hospice serves an average of 164 patients per day.

Patient's Home

53%

Assisted Living

21%

Skilled Nursing

18%

Inpatient Hospice

7%

Nursing Facility

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of The Carolinas Foothills

What is the CMS rating for Hospice Of The Carolinas Foothills?

Hospice Of The Carolinas Foothills has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of The Carolinas Foothills primarily treat?

Hospice Of The Carolinas Foothills's patient population includes dementia (24%), cancer (20%), cardiovascular disease (18%), other conditions (17%), respiratory disease (12%), stroke (10%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of The Carolinas Foothills provide care?

Hospice Of The Carolinas Foothills provides care in patient's home (53%), assisted living (21%), skilled nursing (18%), inpatient hospice (7%), nursing facility (1%).

How large is Hospice Of The Carolinas Foothills?

Hospice Of The Carolinas Foothills serves an average of 164 patients per day and covers 77 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of The Carolinas Foothills?

16 physicians are affiliated with Hospice Of The Carolinas Foothills.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·