About Carepartners Home Care & Hospice
Hospice overview and quality summary
Carepartners Home Care & Hospice is a nonprofit hospice care provider in Franklin, NC, serving patients and families in Macon County and the surrounding area. Medicare certified since 1994, Carepartners Home Care & Hospice has provided 32 years of end-of-life and palliative care to the community.
Carepartners Home Care & Hospice serves an average of 7 patients per day, covering 11 ZIP codes across its service area. 93% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Franklin, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
98% of caregivers gave Carepartners Home Care & Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Carepartners Home Care & Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
89% of caregivers gave Carepartners Home Care & Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
88% of caregivers gave Carepartners Home Care & Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Carepartners Home Care & Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
92% of caregivers gave Carepartners Home Care & Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Carepartners Home Care & Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Carepartners Home Care & Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
81.4% of Carepartners Home Care & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
21.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
28.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,616
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Carepartners Home Care & Hospice's patient population is primarily composed of individuals with cancer (26%).
Care Settings
Where hospice care is delivered
Carepartners Home Care & Hospice delivers 93% of its care in patients' homes, with 6% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 7 patients per day.
Patient's Home
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Hospice care in NC
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Carepartners Home Care & Hospice
Non-Profit · 38 mi away
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Frequently Asked Questions
About Carepartners Home Care & Hospice
What is the CMS rating for Carepartners Home Care & Hospice?
Carepartners Home Care & Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Carepartners Home Care & Hospice primarily treat?
Carepartners Home Care & Hospice's patient population includes cancer (26%). This reflects the hospice's experience managing these conditions.
Where does Carepartners Home Care & Hospice provide care?
Carepartners Home Care & Hospice provides care in patient's home (93%), assisted living (6%).
How large is Carepartners Home Care & Hospice?
Carepartners Home Care & Hospice serves an average of 7 patients per day and covers 11 ZIP codes in its service area.
How many doctors are affiliated with Carepartners Home Care & Hospice?
Affiliated physician data is not currently available for Carepartners Home Care & Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·