About The Care Team Hospice
Hospice overview and quality summary
The Care Team Hospice is a for-profit hospice care provider in Traverse Ctiy, MI, serving patients and families in Grand Traverse County and the surrounding area. Medicare certified since 2017, The Care Team Hospice has provided 9 years of end-of-life and palliative care to the community.
The Care Team Hospice serves an average of 38 patients per day, covering 61 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Traverse Ctiy, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave The Care Team Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave The Care Team Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave The Care Team Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
89% of caregivers gave The Care Team Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
84.8%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
88.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
The Care Team Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
48.3% of The Care Team Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
20%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,582
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
The Care Team Hospice's patient population is primarily composed of individuals with dementia (31%), followed by cardiovascular disease (25%), cancer (21%), other conditions (10%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
The Care Team Hospice delivers 40% of its care in patients' homes, with 48% in assisted living settings, 12% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 38 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About The Care Team Hospice
What is the CMS rating for The Care Team Hospice?
The Care Team Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does The Care Team Hospice primarily treat?
The Care Team Hospice's patient population includes dementia (31%), cardiovascular disease (25%), cancer (21%), other conditions (10%). This reflects the hospice's experience managing these conditions.
Where does The Care Team Hospice provide care?
The Care Team Hospice provides care in assisted living (48%), patient's home (40%), nursing facility (12%).
How large is The Care Team Hospice?
The Care Team Hospice serves an average of 38 patients per day and covers 61 ZIP codes in its service area.
How many doctors are affiliated with The Care Team Hospice?
Affiliated physician data is not currently available for The Care Team Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·