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Hospice Care

The Care Team Hospice

3600 Veterans Dr, Traverse Ctiy, MI 49684

For-Profit
9 Years Certified
38 Patients/Day

Contact The Care Team

(231) 421-5285Get Directions

3600 Veterans Dr
Traverse Ctiy, MI 49684

About The Care Team Hospice

Hospice overview and quality summary

The Care Team Hospice is a for-profit hospice care provider in Traverse Ctiy, MI, serving patients and families in Grand Traverse County and the surrounding area. Medicare certified since 2017, The Care Team Hospice has provided 9 years of end-of-life and palliative care to the community.

The Care Team Hospice serves an average of 38 patients per day, covering 61 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency.

When choosing hospice care in Traverse Ctiy, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2017
CountyGrand Traverse
Avg Daily Census38 patients
Service Area61 ZIP codes
HCI Score8/10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
96%

96% of caregivers gave The Care Team Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave The Care Team Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave The Care Team Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
89%

89% of caregivers gave The Care Team Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

94.3%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.7%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

84.8%

Natl: 97.4%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

88.2%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

The Care Team Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

48.3% of The Care Team Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

90.4%

Natl: 89.5%

33th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.7

Natl: 13.4

33th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.8%

Natl: 9.2%

36th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

65.9%

Natl: 55.4%

68th pctl

Early Live Discharges

Patients discharged alive within 3 days

20%

Natl: 7.2%

97th pctl

Late Live Discharges

Patients discharged alive after enrollment

37.1%

Natl: 40%

51th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.7%

Natl: 8%

42th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$23,582

Natl: $16,971

77th pctl

Patient Population

Primary diagnoses of hospice patients

The Care Team Hospice's patient population is primarily composed of individuals with dementia (31%), followed by cardiovascular disease (25%), cancer (21%), other conditions (10%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia31%
Cardiovascular Disease25%
Cancer21%
Other Conditions10%

Care Settings

Where hospice care is delivered

The Care Team Hospice delivers 40% of its care in patients' homes, with 48% in assisted living settings, 12% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 38 patients per day.

Assisted Living

48%

Patient's Home

40%

Nursing Facility

12%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About The Care Team Hospice

What is the CMS rating for The Care Team Hospice?

The Care Team Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does The Care Team Hospice primarily treat?

The Care Team Hospice's patient population includes dementia (31%), cardiovascular disease (25%), cancer (21%), other conditions (10%). This reflects the hospice's experience managing these conditions.

Where does The Care Team Hospice provide care?

The Care Team Hospice provides care in assisted living (48%), patient's home (40%), nursing facility (12%).

How large is The Care Team Hospice?

The Care Team Hospice serves an average of 38 patients per day and covers 61 ZIP codes in its service area.

How many doctors are affiliated with The Care Team Hospice?

Affiliated physician data is not currently available for The Care Team Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·