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Hospice Care

Munson Hospice And Palliative Care

Very Good4-Star CMS Rating

550 Munson Ave, Traverse City, MI 49686

Non-Profit
40 Years Certified
114 Patients/Day

Contact Munson Hospice And

(616) 935-6520Get Directions

550 Munson Ave
Traverse City, MI 49686

About Munson Hospice And Palliative Care

Hospice overview and quality summary

Munson Hospice And Palliative Care is a nonprofit hospice care provider in Traverse City, MI, serving patients and families in Grand Traverse County and the surrounding area. Medicare certified since 1986, Munson Hospice And Palliative Care has provided 40 years of end-of-life and palliative care to the community.

Munson Hospice And Palliative Care serves an average of 114 patients per day, covering 123 ZIP codes across its service area. 63% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Munson Hospice And Palliative Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Traverse City, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1986
CountyGrand Traverse
Avg Daily Census114 patients
Service Area123 ZIP codes
HCI Score9/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Munson Hospice And Palliative Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Munson Hospice And Palliative Care among the higher-rated hospice providers serving families in Traverse City, MI.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Munson Hospice And Palliative Care a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
78%

78% of caregivers gave Munson Hospice And Palliative Care a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
85%

85% of caregivers gave Munson Hospice And Palliative Care a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Munson Hospice And Palliative Care a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Munson Hospice And Palliative Care a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Munson Hospice And Palliative Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Munson Hospice And Palliative Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.8% of Munson Hospice And Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.9%

Natl: 89.5%

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Nurse Care Minutes

Average nurse care minutes per routine home care day

15

Natl: 13.4

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Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.7%

Natl: 9.2%

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Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

34.3%

Natl: 55.4%

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Early Live Discharges

Patients discharged alive within 3 days

23.8%

Natl: 7.2%

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Late Live Discharges

Patients discharged alive after enrollment

12.7%

Natl: 40%

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Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.3%

Natl: 8%

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Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

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CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

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Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,451

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Munson Hospice And Palliative Care's patient population is primarily composed of individuals with cancer (34%), followed by cardiovascular disease (21%), other conditions (16%), dementia (13%), respiratory disease (12%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer34%
Cardiovascular Disease21%
Other Conditions16%
Dementia13%
Respiratory Disease12%
Stroke5%

Care Settings

Where hospice care is delivered

Munson Hospice And Palliative Care delivers 63% of its care in patients' homes, with 17% in skilled nursing settings, 15% in assisted living settings. The hospice serves an average of 114 patients per day.

Patient's Home

63%

Skilled Nursing

17%

Assisted Living

15%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Munson Hospice And Palliative Care

What is the CMS rating for Munson Hospice And Palliative Care?

Munson Hospice And Palliative Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Munson Hospice And Palliative Care primarily treat?

Munson Hospice And Palliative Care's patient population includes cancer (34%), cardiovascular disease (21%), other conditions (16%), dementia (13%), respiratory disease (12%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Munson Hospice And Palliative Care provide care?

Munson Hospice And Palliative Care provides care in patient's home (63%), skilled nursing (17%), assisted living (15%).

How large is Munson Hospice And Palliative Care?

Munson Hospice And Palliative Care serves an average of 114 patients per day and covers 123 ZIP codes in its service area.

How many doctors are affiliated with Munson Hospice And Palliative Care?

4 physicians are affiliated with Munson Hospice And Palliative Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·