About Hospice Of Northeastern Michigan
Hospice overview and quality summary
Hospice Of Northeastern Michigan is a nonprofit hospice care provider in Gaylord, MI, serving patients and families in Otsego County and the surrounding area. Medicare certified since 1990, Hospice Of Northeastern Michigan has provided 36 years of end-of-life and palliative care to the community.
Hospice Of Northeastern Michigan serves an average of 195 patients per day, covering 95 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of Northeastern Michigan has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.
When choosing hospice care in Gaylord, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of Northeastern Michigan has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Northeastern Michigan among the higher-rated hospice providers serving families in Gaylord, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Hospice Of Northeastern Michigan a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Hospice Of Northeastern Michigan a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Hospice Of Northeastern Michigan a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Hospice Of Northeastern Michigan a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Hospice Of Northeastern Michigan a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Hospice Of Northeastern Michigan a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Hospice Of Northeastern Michigan a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Hospice Of Northeastern Michigan a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of Northeastern Michigan's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
78.2% of Hospice Of Northeastern Michigan's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
48.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
51.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,161
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of Northeastern Michigan's patient population is primarily composed of individuals with cancer (25%), followed by cardiovascular disease (22%), dementia (20%), stroke (13%), other conditions (11%), respiratory disease (10%).
Care Settings
Where hospice care is delivered
Hospice Of Northeastern Michigan delivers 56% of its care in patients' homes, with 20% in assisted living settings, 16% in nursing facility settings. The hospice serves an average of 195 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Hospice Of Northeastern Michigan
13 affiliated physicians
Dr. Steven Wisniewski, MD
Internal Medicine
Dr. Raj Rao, MD
General Practice
Dr. Carrie Kovolski
Nurse Practitioner
Dr. Michael Harmeling, MD
Family Practice
Dr. Michelle Lafave, MD
Family Practice
Dr. Becky Ashley, MD
Family Practice
Dr. Dennis Feihel, MD
Internal Medicine
Dr. David Dargis, DO
Family Practice
Dr. Scott Hotchkiss, MD
Family Practice
Dr. Tabitha Pardo, NP
Nurse Practitioner
Dr. Paul Blanchard, MD
Internal Medicine
Dr. Stephen Sheridan, MD
Family Practice
+ 1 more physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of Northeastern Michigan
What is the CMS rating for Hospice Of Northeastern Michigan?
Hospice Of Northeastern Michigan has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of Northeastern Michigan primarily treat?
Hospice Of Northeastern Michigan's patient population includes cancer (25%), cardiovascular disease (22%), dementia (20%), stroke (13%), other conditions (11%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of Northeastern Michigan provide care?
Hospice Of Northeastern Michigan provides care in patient's home (56%), assisted living (20%), nursing facility (16%).
How large is Hospice Of Northeastern Michigan?
Hospice Of Northeastern Michigan serves an average of 195 patients per day and covers 95 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of Northeastern Michigan?
13 physicians are affiliated with Hospice Of Northeastern Michigan.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·