About Providence Medford Hospice
Hospice overview and quality summary
Providence Medford Hospice is a nonprofit hospice care provider in Medford, OR, serving patients and families in Jackson County and the surrounding area. Medicare certified since 1988, Providence Medford Hospice has provided 38 years of end-of-life and palliative care to the community.
Providence Medford Hospice serves an average of 69 patients per day, covering 24 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Providence Medford Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Medford, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Providence Medford Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Providence Medford Hospice among the higher-rated hospice providers serving families in Medford, OR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Providence Medford Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Providence Medford Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Providence Medford Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Providence Medford Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave Providence Medford Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Providence Medford Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.4% of Providence Medford Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
87.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,538
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Providence Medford Hospice's patient population is primarily composed of individuals with dementia (29%), followed by other conditions (28%), cardiovascular disease (15%), cancer (15%), respiratory disease (7%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Providence Medford Hospice delivers 58% of its care in patients' homes, with 40% in assisted living settings, 1% in nursing facility settings, 1% in inpatient hospice settings, 1% in skilled nursing settings. The hospice serves an average of 69 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Skilled Nursing
Doctors at Providence Medford Hospice
20 affiliated physicians
Dr. Garrett Peard, MD
Internal Medicine
Dr. Sara Walz, MD
Internal Medicine
Dr. Edward Helman, MD
Family Practice
Dr. Brandan Hull, MD
Family Practice
Dr. George Schultz, DO
Internal Medicine
Dr. Subhechchha Shah, MD
Family Practice
Dr. Jill Steinsiek, MD
General Practice
Dr. Travis Mcneal, MD
Internal Medicine
Dr. Andrew Kim, MD
Internal Medicine
Dr. Ashish Behl, MD
Hospitalist
Dr. Jeremy Hitchcock, MD
General Practice
Dr. Adrian Sue, MD
Family Practice
+ 8 more physicians
Dr. Christopher Murphy, MD
Internal Medicine
Dr. Wesley Ramoso, MD
Family Practice
Dr. Karin Kuhl, MD
Internal Medicine
Dr. Bryan Walls, DO
Family Practice
Dr. Charisse Siapno, MD
Internal Medicine
Dr. Albert Newton, MD
Internal Medicine
Dr. Timothy Muhonen, MD
Family Practice
Dr. Toni Hero, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in OR
Asante Hospice
Non-Profit · 8 mi away
209 North Pacific Highway, Talent, OR 97540
(541) 789-5005
Signature Healthcare At Home
For-Profit · 9 mi away
834 S. Front Street, Central Point, OR 97502
(541) 664-7400
Bristol Hospice- Rogue Valley, Llc
For-Profit · 26 mi away
1867 Williams Highway, Suite 110, Grants Pass, OR 97527
(458) 212-3422
Riverside Hospice
Hospice · 28 mi away
402 Se G Street, Grants Pass, OR 97526
(541) 476-1583
Bristol Hospice - Klamath Falls
For-Profit · 43 mi away
2210 Shallock Avenue, Klamath Falls, OR 97601
(541) 882-1636
Klamath Hospice, Inc.
Non-Profit · 64 mi away
2751 Washburn Way, Klamath Falls, OR 97603
(541) 882-2902
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Providence Medford Hospice
What is the CMS rating for Providence Medford Hospice?
Providence Medford Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Providence Medford Hospice primarily treat?
Providence Medford Hospice's patient population includes dementia (29%), other conditions (28%), cardiovascular disease (15%), cancer (15%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Providence Medford Hospice provide care?
Providence Medford Hospice provides care in patient's home (58%), assisted living (40%), nursing facility (1%), inpatient hospice (1%), skilled nursing (1%).
How large is Providence Medford Hospice?
Providence Medford Hospice serves an average of 69 patients per day and covers 24 ZIP codes in its service area.
How many doctors are affiliated with Providence Medford Hospice?
20 physicians are affiliated with Providence Medford Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·