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Hospice Care

Bristol Hospice - Klamath Falls

Average3-Star CMS Rating

2210 Shallock Avenue, Klamath Falls, OR 97601

For-Profit
21 Years Certified
64 Patients/Day

Contact Bristol Hospice -

(541) 882-1636Get Directions

2210 Shallock Avenue
Klamath Falls, OR 97601

About Bristol Hospice - Klamath Falls

Hospice overview and quality summary

Bristol Hospice - Klamath Falls is a for-profit hospice care provider in Klamath Falls, OR, serving patients and families in Klamath County and the surrounding area. Medicare certified since 2005, Bristol Hospice - Klamath Falls has provided 21 years of end-of-life and palliative care to the community.

Bristol Hospice - Klamath Falls serves an average of 64 patients per day, covering 22 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Bristol Hospice - Klamath Falls a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Klamath Falls, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2005
CountyKlamath
Avg Daily Census64 patients
Service Area22 ZIP codes
HCI Score8/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Bristol Hospice - Klamath Falls has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Klamath Falls, OR compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
68%

68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
75%

75% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
65%

65% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
74%

74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.1%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Bristol Hospice - Klamath Falls's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

24.7% of Bristol Hospice - Klamath Falls's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

97.1%

Natl: 89.5%

80th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.3

Natl: 13.4

70th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.4%

Natl: 9.2%

31th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

41.2%

Natl: 55.4%

35th pctl

Early Live Discharges

Patients discharged alive within 3 days

20%

Natl: 7.2%

97th pctl

Late Live Discharges

Patients discharged alive after enrollment

22.5%

Natl: 40%

16th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5%

Natl: 8%

39th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.5%

Natl: 2.3%

69th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,824

Natl: $16,971

65th pctl

Patient Population

Primary diagnoses of hospice patients

Bristol Hospice - Klamath Falls's patient population is primarily composed of individuals with cardiovascular disease (27%), followed by cancer (24%), respiratory disease (17%), dementia (14%), other conditions (14%), stroke (5%).

Cardiovascular Disease27%
Cancer24%
Respiratory Disease17%
Dementia14%
Other Conditions14%
Stroke5%

Care Settings

Where hospice care is delivered

Bristol Hospice - Klamath Falls delivers 73% of its care in patients' homes, with 22% in assisted living settings, 5% in nursing facility settings. The hospice serves an average of 64 patients per day.

Patient's Home

73%

Assisted Living

22%

Nursing Facility

5%

Doctors at Bristol Hospice - Klamath Falls

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Bristol Hospice - Klamath Falls

What is the CMS rating for Bristol Hospice - Klamath Falls?

Bristol Hospice - Klamath Falls has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Bristol Hospice - Klamath Falls primarily treat?

Bristol Hospice - Klamath Falls's patient population includes cardiovascular disease (27%), cancer (24%), respiratory disease (17%), dementia (14%), other conditions (14%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Bristol Hospice - Klamath Falls provide care?

Bristol Hospice - Klamath Falls provides care in patient's home (73%), assisted living (22%), nursing facility (5%).

How large is Bristol Hospice - Klamath Falls?

Bristol Hospice - Klamath Falls serves an average of 64 patients per day and covers 22 ZIP codes in its service area.

How many doctors are affiliated with Bristol Hospice - Klamath Falls?

2 physicians are affiliated with Bristol Hospice - Klamath Falls.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·