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Hospice Care

Signature Healthcare At Home

Very Good4-Star CMS Rating

834 S. Front Street, Central Point, OR 97502

For-Profit
11 Years Certified
67 Patients/Day

Contact Signature Healthcare At

(541) 664-7400Get Directions

834 S. Front Street
Central Point, OR 97502

About Signature Healthcare At Home

Hospice overview and quality summary

Signature Healthcare At Home is a for-profit hospice care provider in Central Point, OR, serving patients and families in Jackson County and the surrounding area. Medicare certified since 2015, Signature Healthcare At Home has provided 11 years of end-of-life and palliative care to the community.

Signature Healthcare At Home serves an average of 67 patients per day, covering 22 ZIP codes across its service area. 18% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Signature Healthcare At Home has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Central Point, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2015
CountyJackson
Avg Daily Census67 patients
Service Area22 ZIP codes
HCI Score9/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Signature Healthcare At Home has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Signature Healthcare At Home among the higher-rated hospice providers serving families in Central Point, OR.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Signature Healthcare At Home a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Signature Healthcare At Home a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Signature Healthcare At Home a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Signature Healthcare At Home's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

40.1% of Signature Healthcare At Home's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

88.9%

Natl: 89.5%

28th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.8%

Natl: 9.2%

24th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

56.6%

Natl: 55.4%

56th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.5%

Natl: 7.2%

37th pctl

Late Live Discharges

Patients discharged alive after enrollment

39.3%

Natl: 40%

57th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.2%

Natl: 2.3%

65th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,228

Natl: $16,971

29th pctl

Patient Population

Primary diagnoses of hospice patients

Signature Healthcare At Home's patient population is primarily composed of individuals with stroke (22%), followed by other conditions (22%), dementia (20%), cardiovascular disease (14%), cancer (14%), respiratory disease (9%).

Stroke22%
Other Conditions22%
Dementia20%
Cardiovascular Disease14%
Cancer14%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Signature Healthcare At Home delivers 18% of its care in patients' homes, with 71% in assisted living settings, 11% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 67 patients per day.

Assisted Living

71%

Patient's Home

18%

Skilled Nursing

11%

Doctors at Signature Healthcare At Home

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Signature Healthcare At Home

What is the CMS rating for Signature Healthcare At Home?

Signature Healthcare At Home has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Signature Healthcare At Home primarily treat?

Signature Healthcare At Home's patient population includes stroke (22%), other conditions (22%), dementia (20%), cardiovascular disease (14%), cancer (14%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Signature Healthcare At Home provide care?

Signature Healthcare At Home provides care in assisted living (71%), patient's home (18%), skilled nursing (11%).

How large is Signature Healthcare At Home?

Signature Healthcare At Home serves an average of 67 patients per day and covers 22 ZIP codes in its service area.

How many doctors are affiliated with Signature Healthcare At Home?

1 physicians are affiliated with Signature Healthcare At Home.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·