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Hospice Care

Klamath Hospice, Inc.

Very Good4-Star CMS Rating

2751 Washburn Way, Klamath Falls, OR 97603

Non-Profit
31 Years Certified
47 Patients/Day

Contact Klamath Hospice, Inc.

(541) 882-2902Get Directions

2751 Washburn Way
Klamath Falls, OR 97603

About Klamath Hospice, Inc.

Hospice overview and quality summary

Klamath Hospice, Inc. is a nonprofit hospice care provider in Klamath Falls, OR, serving patients and families in Klamath County and the surrounding area. Medicare certified since 1995, Klamath Hospice, Inc. has provided 31 years of end-of-life and palliative care to the community.

Klamath Hospice, Inc. serves an average of 47 patients per day, covering 22 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Klamath Hospice, Inc. has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.

When choosing hospice care in Klamath Falls, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1995
CountyKlamath
Avg Daily Census47 patients
Service Area22 ZIP codes
HCI Score8/10
Affiliated Doctors13

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Klamath Hospice, Inc. has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Klamath Hospice, Inc. among the higher-rated hospice providers serving families in Klamath Falls, OR.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
95%

95% of caregivers gave Klamath Hospice, Inc. a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
84%

84% of caregivers gave Klamath Hospice, Inc. a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave Klamath Hospice, Inc. a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

97.6%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

96.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

97.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Klamath Hospice, Inc.'s Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

38.2% of Klamath Hospice, Inc.'s patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

89.5%

Natl: 89.5%

30th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.8

Natl: 13.4

23th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9%

Natl: 9.2%

62th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

66.1%

Natl: 55.4%

69th pctl

Early Live Discharges

Patients discharged alive within 3 days

12.3%

Natl: 7.2%

84th pctl

Late Live Discharges

Patients discharged alive after enrollment

27.7%

Natl: 40%

26th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.1%

Natl: 8%

28th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

7.7%

Natl: 2.3%

96th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,731

Natl: $16,971

38th pctl

Patient Population

Primary diagnoses of hospice patients

Klamath Hospice, Inc.'s patient population is primarily composed of individuals with cancer (29%), followed by other conditions (21%), dementia (18%), cardiovascular disease (17%), respiratory disease (9%), stroke (7%).

Cancer29%
Other Conditions21%
Dementia18%
Cardiovascular Disease17%
Respiratory Disease9%
Stroke7%

Care Settings

Where hospice care is delivered

Klamath Hospice, Inc. delivers 74% of its care in patients' homes, with 19% in assisted living settings, 7% in nursing facility settings. The hospice serves an average of 47 patients per day.

Patient's Home

74%

Assisted Living

19%

Nursing Facility

7%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Klamath Hospice, Inc.

What is the CMS rating for Klamath Hospice, Inc.?

Klamath Hospice, Inc. has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Klamath Hospice, Inc. primarily treat?

Klamath Hospice, Inc.'s patient population includes cancer (29%), other conditions (21%), dementia (18%), cardiovascular disease (17%), respiratory disease (9%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Klamath Hospice, Inc. provide care?

Klamath Hospice, Inc. provides care in patient's home (74%), assisted living (19%), nursing facility (7%).

How large is Klamath Hospice, Inc.?

Klamath Hospice, Inc. serves an average of 47 patients per day and covers 22 ZIP codes in its service area.

How many doctors are affiliated with Klamath Hospice, Inc.?

13 physicians are affiliated with Klamath Hospice, Inc..

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·