About North Hawaii Hospice, Inc
Hospice overview and quality summary
North Hawaii Hospice, Inc is a for-profit hospice care provider in Kamuela, HI, serving patients and families in Hawaii County and the surrounding area. Medicare certified since 1992, North Hawaii Hospice, Inc has provided 34 years of end-of-life and palliative care to the community.
North Hawaii Hospice, Inc serves an average of 16 patients per day, covering 15 ZIP codes across its service area. 92% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.
When choosing hospice care in Kamuela, HI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave North Hawaii Hospice, Inc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave North Hawaii Hospice, Inc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave North Hawaii Hospice, Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
91.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
94.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
North Hawaii Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
50.7% of North Hawaii Hospice, Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
85%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
48.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$9,665
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
North Hawaii Hospice, Inc's patient population is primarily composed of individuals with cancer (32%), followed by cardiovascular disease (20%), other conditions (18%), dementia (17%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
North Hawaii Hospice, Inc delivers 92% of its care in patients' homes, with 8% in nursing facility settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 16 patients per day.
Patient's Home
Nursing Facility
Doctors at North Hawaii Hospice, Inc
12 affiliated physicians
Dr. Jed Groom, MD
General Practice
Dr. Jocelyn Chang, MD
General Practice
Dr. Melanie Payanal, MD
Family Practice
Dr. Thomas Au, MD
Internal Medicine
Dr. Eric Murray, MD
Internal Medicine
Dr. Maria Stella Batol, MD
Family Practice
Dr. Chad Ahia, MD
Family Practice
Dr. James Finney, MD
Family Practice
Dr. Laura Ankrum, DO
Family Practice
Dr. Anthony Giasolli, MD
Family Practice
Dr. Victoria Fox Behrle, MD
Internal Medicine
Dr. Adam Mcmahan, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in HI
Hospice Of Kona
Non-Profit · 21 mi away
75-5925 Walua Road, Suite 101, Kailua Kona, HI 96740
(808) 324-7700
Hospice Of Hilo
Non-Profit · 44 mi away
1011 Waianuenue Avenue, Hilo, HI 96720
(808) 934-2900
Hospice Maui
Non-Profit · 77 mi away
400 Mahalani Street, Wailuku, HI 96793
(808) 244-5555
Islands Hospice
Non-Profit · 160 mi away
820 Mililani St, Suite 400, Honolulu, HI 96813
(808) 550-2552
Bristol Hospice - Hawaii, Llc
For-Profit · 160 mi away
55 Merchant Street, Suite 2900, Honolulu, HI 96813
(808) 536-8012
St Francis Hospice
Non-Profit · 161 mi away
24 Puiwa Road - In Patient Unit, Honolulu, HI 96817
(808) 595-7566
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About North Hawaii Hospice, Inc
What is the CMS rating for North Hawaii Hospice, Inc?
North Hawaii Hospice, Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does North Hawaii Hospice, Inc primarily treat?
North Hawaii Hospice, Inc's patient population includes cancer (32%), cardiovascular disease (20%), other conditions (18%), dementia (17%). This reflects the hospice's experience managing these conditions.
Where does North Hawaii Hospice, Inc provide care?
North Hawaii Hospice, Inc provides care in patient's home (92%), nursing facility (8%).
How large is North Hawaii Hospice, Inc?
North Hawaii Hospice, Inc serves an average of 16 patients per day and covers 15 ZIP codes in its service area.
How many doctors are affiliated with North Hawaii Hospice, Inc?
12 physicians are affiliated with North Hawaii Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·