About Bristol Hospice - Hawaii, Llc
Hospice overview and quality summary
Bristol Hospice - Hawaii, Llc is a for-profit hospice care provider in Honolulu, HI, serving patients and families in Honolulu County and the surrounding area. Medicare certified since 2007, Bristol Hospice - Hawaii, Llc has provided 19 years of end-of-life and palliative care to the community.
Bristol Hospice - Hawaii, Llc serves an average of 621 patients per day, covering 42 ZIP codes across its service area. 82% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Bristol Hospice - Hawaii, Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Honolulu, HI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Bristol Hospice - Hawaii, Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Honolulu, HI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Bristol Hospice - Hawaii, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
60.1% of Bristol Hospice - Hawaii, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
71.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
46.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$26,080
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Bristol Hospice - Hawaii, Llc's patient population is primarily composed of individuals with dementia (40%), followed by cardiovascular disease (18%), cancer (15%), stroke (13%), other conditions (10%), respiratory disease (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Bristol Hospice - Hawaii, Llc delivers 82% of its care in patients' homes, with 12% in nursing facility settings, 5% in assisted living settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 621 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Doctors at Bristol Hospice - Hawaii, Llc
20 affiliated physicians
Dr. Jessica Ackerman, NP
Nurse Practitioner
Dr. Elizabeth Quinn, MD
Internal Medicine
Dr. Ryan Tenn, NP
Nurse Practitioner
Dr. Jacob Moore, NP
Nurse Practitioner
Dr. Lauren Okamoto, MD
Geriatric Medicine
Dr. Randall Suzuka, MD
Family Practice
Dr. Adireddy Kamireddy, MD
Internal Medicine
Dr. Steven Ito, NP
Nurse Practitioner
Dr. Laura Chang, MD
Family Practice
Dr. Johnnie Yates, MD
Family Practice
Dr. Yvonne Lum, MD
Internal Medicine
Dr. Baron Wong, MD
Internal Medicine
+ 8 more physicians
Dr. Gabriela Ortiz Omphroy, MD
Family Practice
Dr. Christina Bell, MD
Family Practice
Dr. Marcus Iwane, MD
Internal Medicine
Dr. Francis Buto, MD
Internal Medicine
Dr. Lam Nguyen, MD
Internal Medicine
Dr. Matthew Uechi, MD
Internal Medicine
Dr. Kinue Miki, MD
Internal Medicine
Dr. Carol Hepner, NP
Nurse Practitioner
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Bristol Hospice - Hawaii, Llc
What is the CMS rating for Bristol Hospice - Hawaii, Llc?
Bristol Hospice - Hawaii, Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Bristol Hospice - Hawaii, Llc primarily treat?
Bristol Hospice - Hawaii, Llc's patient population includes dementia (40%), cardiovascular disease (18%), cancer (15%), stroke (13%), other conditions (10%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Bristol Hospice - Hawaii, Llc provide care?
Bristol Hospice - Hawaii, Llc provides care in patient's home (82%), nursing facility (12%), assisted living (5%), skilled nursing (1%).
How large is Bristol Hospice - Hawaii, Llc?
Bristol Hospice - Hawaii, Llc serves an average of 621 patients per day and covers 42 ZIP codes in its service area.
How many doctors are affiliated with Bristol Hospice - Hawaii, Llc?
20 physicians are affiliated with Bristol Hospice - Hawaii, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·