About St Francis Hospice
Hospice overview and quality summary
St Francis Hospice is a nonprofit hospice care provider in Honolulu, HI, serving patients and families in Honolulu County and the surrounding area. Medicare certified since 1983, St Francis Hospice has provided 43 years of end-of-life and palliative care to the community.
St Francis Hospice serves an average of 168 patients per day, covering 38 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned St Francis Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Honolulu, HI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
St Francis Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Honolulu, HI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.3%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
87.5%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
St Francis Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
35.4% of St Francis Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
80.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
69.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,162
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
St Francis Hospice's patient population is primarily composed of individuals with other conditions (31%), followed by cancer (26%), dementia (16%), cardiovascular disease (14%), stroke (9%), respiratory disease (5%).
Care Settings
Where hospice care is delivered
St Francis Hospice delivers 65% of its care in patients' homes, with 28% in skilled nursing settings, 2% in assisted living settings, 1% in inpatient hospice settings. The hospice serves an average of 168 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Inpatient Hospice
Doctors at St Francis Hospice
20 affiliated physicians
Dr. Baron Wong, MD
Internal Medicine
Dr. Aleza Matayoshi, MD
Internal Medicine
Dr. Toby Smith, DO
Internal Medicine
Dr. Matthew Uechi, MD
Internal Medicine
Dr. Melanie Payanal, MD
Family Practice
Dr. Kiyotaka Yazawa, MD
Geriatric Medicine
Dr. Jonathan Griffin, MD
Family Practice
Dr. Monica Cheung Katz, MD
Geriatric Medicine
Dr. Oleksandr Pishchalenko, MD
Internal Medicine
Dr. Julia Park, MD
Internal Medicine
Dr. Matthew Yee, MD
Internal Medicine
Dr. David Bell, MD
Family Practice
+ 8 more physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About St Francis Hospice
What is the CMS rating for St Francis Hospice?
St Francis Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does St Francis Hospice primarily treat?
St Francis Hospice's patient population includes other conditions (31%), cancer (26%), dementia (16%), cardiovascular disease (14%), stroke (9%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does St Francis Hospice provide care?
St Francis Hospice provides care in patient's home (65%), skilled nursing (28%), assisted living (2%), inpatient hospice (1%).
How large is St Francis Hospice?
St Francis Hospice serves an average of 168 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with St Francis Hospice?
20 physicians are affiliated with St Francis Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·