About Hospicecare In The Berkshires
Hospice overview and quality summary
Hospicecare In The Berkshires is a nonprofit hospice care provider in Pittsfield, MA, serving patients and families in Berkshire County and the surrounding area. Medicare certified since 1991, Hospicecare In The Berkshires has provided 35 years of end-of-life and palliative care to the community.
Hospicecare In The Berkshires serves an average of 138 patients per day, covering 38 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospicecare In The Berkshires has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Pittsfield, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospicecare In The Berkshires has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospicecare In The Berkshires among the higher-rated hospice providers serving families in Pittsfield, MA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Hospicecare In The Berkshires a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hospicecare In The Berkshires a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Hospicecare In The Berkshires a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Hospicecare In The Berkshires a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Hospicecare In The Berkshires a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Hospicecare In The Berkshires a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Hospicecare In The Berkshires a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.5%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
88.2%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
95.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
84.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospicecare In The Berkshires's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
58.3% of Hospicecare In The Berkshires's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
64.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
22.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,983
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospicecare In The Berkshires's patient population is primarily composed of individuals with stroke (26%), followed by cancer (25%), dementia (15%), cardiovascular disease (13%), other conditions (13%), respiratory disease (9%).
Care Settings
Where hospice care is delivered
Hospicecare In The Berkshires delivers 65% of its care in patients' homes, with 27% in nursing facility settings, 4% in assisted living settings, 4% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 138 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Hospital
Doctors at Hospicecare In The Berkshires
20 affiliated physicians
Dr. Douglas Oneill, MD
Internal Medicine
Dr. Melanie Levitan, MD
Family Practice
Dr. Thomas Mcnulty, MD
Internal Medicine
Dr. Edward Weiner, MD
Internal Medicine
Dr. Joshua Mintz, MD
Family Practice
Dr. Patricia Lehmann, MD
Internal Medicine
Dr. Jeremy Stoepker, MD
Family Practice
Dr. Stephen Payne, MD
Family Practice
Dr. Blake Williams, MD
Family Practice
Dr. Jason Kittler, MD
Internal Medicine
Dr. Jonathan Grenoble, MD
Family Practice
Dr. Seetha Muthavarapu, MD
Internal Medicine
+ 8 more physicians
Dr. Arun Bansal, MD
Family Practice
Dr. Amanda Staples, DO
Internal Medicine
Dr. Daniel Cohen
Internal Medicine
Dr. Thomas Consolati, MD
Internal Medicine
Dr. Iram Aman, MD
Preventive Medicine
Dr. Alexander Belkin, MD
Hematology/oncology
Dr. Wanda Torres
Nurse Practitioner
Dr. Jacob Shelsy
Physician Assistant
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospicecare In The Berkshires
What is the CMS rating for Hospicecare In The Berkshires?
Hospicecare In The Berkshires has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospicecare In The Berkshires primarily treat?
Hospicecare In The Berkshires's patient population includes stroke (26%), cancer (25%), dementia (15%), cardiovascular disease (13%), other conditions (13%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.
Where does Hospicecare In The Berkshires provide care?
Hospicecare In The Berkshires provides care in patient's home (65%), nursing facility (27%), assisted living (4%), skilled nursing (4%), hospital (1%).
How large is Hospicecare In The Berkshires?
Hospicecare In The Berkshires serves an average of 138 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with Hospicecare In The Berkshires?
20 physicians are affiliated with Hospicecare In The Berkshires.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·