About Haven Hospice
Hospice overview and quality summary
Haven Hospice is a nonprofit hospice care provider in Gainesville, FL, serving patients and families in Alachua County and the surrounding area. Medicare certified since 1984, Haven Hospice has provided 42 years of end-of-life and palliative care to the community.
Haven Hospice serves an average of 666 patients per day, covering 207 ZIP codes across its service area. 57% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Haven Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Gainesville, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Haven Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Gainesville, FL compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave Haven Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Haven Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
50.1% of Haven Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
94.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
75.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,339
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Haven Hospice's patient population is primarily composed of individuals with cancer (25%), followed by other conditions (19%), cardiovascular disease (17%), dementia (16%), respiratory disease (14%), stroke (10%).
Care Settings
Where hospice care is delivered
Haven Hospice delivers 57% of its care in patients' homes, with 20% in assisted living settings, 15% in nursing facility settings, 6% in inpatient hospice settings, 2% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 666 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Skilled Nursing
Hospital
Doctors at Haven Hospice
20 affiliated physicians
Dr. Donald Hayden, MD
General Practice
Dr. Yogi Patel, MD
Hospitalist
Dr. Malik Naqi, MD
Internal Medicine
Dr. Harelle Duncan, MD
Internal Medicine
Dr. Dalia Elramady, MD
Family Practice
Dr. Joshua Wilson, DO
Family Practice
Dr. Joelle Innocent Simon, MD
Family Practice
Dr. Stefan Mann, MD
Family Practice
Dr. Rolando Dominguez Mustafa, MD
Hospitalist
Dr. Matheen Khuddus, MD
Interventional Cardiology
Dr. Ernest De Leon, MD
Family Practice
Dr. Logan Andrews, NP
Nurse Practitioner
+ 8 more physicians
Dr. John Brandt, MD
Family Practice
Dr. Christine Chapman, DO
Family Practice
Dr. Patrick Bunyi, MD
Family Practice
Dr. Marc Arenas, MD
Family Practice
Dr. Christina Talerico, DO
Family Practice
Dr. Joel Rich, MD
Geriatric Medicine
Dr. Mohammad Taqi, MD
Internal Medicine
Dr. Calixto Zaldivar, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Haven Hospice
What is the CMS rating for Haven Hospice?
Haven Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Haven Hospice primarily treat?
Haven Hospice's patient population includes cancer (25%), other conditions (19%), cardiovascular disease (17%), dementia (16%), respiratory disease (14%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Haven Hospice provide care?
Haven Hospice provides care in patient's home (57%), assisted living (20%), nursing facility (15%), inpatient hospice (6%), skilled nursing (2%), hospital (1%).
How large is Haven Hospice?
Haven Hospice serves an average of 666 patients per day and covers 207 ZIP codes in its service area.
How many doctors are affiliated with Haven Hospice?
20 physicians are affiliated with Haven Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·