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Hospice Care

Adventhealth Hospice Care East Florida

Below Average2-Star CMS Rating

770 W Granada Blvd Ste 304, Ormond Beach, FL 32174

Non-Profit
30 Years Certified
101 Patients/Day

Contact Adventhealth Hospice Care

(386) 671-2138Get Directions

770 W Granada Blvd Ste 304
Ormond Beach, FL 32174

About Adventhealth Hospice Care East Florida

Hospice overview and quality summary

Adventhealth Hospice Care East Florida is a nonprofit hospice care provider in Ormond Beach, FL, serving patients and families in Volusia County and the surrounding area. Medicare certified since 1996, Adventhealth Hospice Care East Florida has provided 30 years of end-of-life and palliative care to the community.

Adventhealth Hospice Care East Florida serves an average of 101 patients per day, covering 47 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Adventhealth Hospice Care East Florida holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency.

When choosing hospice care in Ormond Beach, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since1996
CountyVolusia
Avg Daily Census101 patients
Service Area47 ZIP codes
HCI Score10/10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Adventhealth Hospice Care East Florida has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Ormond Beach, FL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
75%

75% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
66%

66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Adventhealth Hospice Care East Florida's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

54.3% of Adventhealth Hospice Care East Florida's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.2%

Natl: 89.5%

87th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.7

Natl: 13.4

74th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

13.5%

Natl: 9.2%

85th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

48%

Natl: 55.4%

44th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.7%

Natl: 7.2%

82th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.3%

Natl: 40%

27th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.7%

Natl: 8%

63th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

10.7%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$4,917

Natl: $16,971

1th pctl

Patient Population

Primary diagnoses of hospice patients

Adventhealth Hospice Care East Florida's patient population is primarily composed of individuals with cancer (25%), followed by respiratory disease (25%), other conditions (20%), cardiovascular disease (15%), stroke (12%), dementia (4%).

Cancer25%
Respiratory Disease25%
Other Conditions20%
Cardiovascular Disease15%
Stroke12%
Dementia4%

Care Settings

Where hospice care is delivered

Adventhealth Hospice Care East Florida delivers 70% of its care in patients' homes, with 12% in assisted living settings, 8% in inpatient hospice settings, 5% in skilled nursing settings, 4% in hospital settings. The hospice serves an average of 101 patients per day.

Patient's Home

70%

Assisted Living

12%

Inpatient Hospice

8%

Skilled Nursing

5%

Hospital

4%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Adventhealth Hospice Care East Florida

What is the CMS rating for Adventhealth Hospice Care East Florida?

Adventhealth Hospice Care East Florida has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Adventhealth Hospice Care East Florida primarily treat?

Adventhealth Hospice Care East Florida's patient population includes cancer (25%), respiratory disease (25%), other conditions (20%), cardiovascular disease (15%), stroke (12%), dementia (4%). This reflects the hospice's experience managing these conditions.

Where does Adventhealth Hospice Care East Florida provide care?

Adventhealth Hospice Care East Florida provides care in patient's home (70%), assisted living (12%), inpatient hospice (8%), skilled nursing (5%), hospital (4%).

How large is Adventhealth Hospice Care East Florida?

Adventhealth Hospice Care East Florida serves an average of 101 patients per day and covers 47 ZIP codes in its service area.

How many doctors are affiliated with Adventhealth Hospice Care East Florida?

Affiliated physician data is not currently available for Adventhealth Hospice Care East Florida.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·