About Adventhealth Hospice Care East Florida
Hospice overview and quality summary
Adventhealth Hospice Care East Florida is a nonprofit hospice care provider in Ormond Beach, FL, serving patients and families in Volusia County and the surrounding area. Medicare certified since 1996, Adventhealth Hospice Care East Florida has provided 30 years of end-of-life and palliative care to the community.
Adventhealth Hospice Care East Florida serves an average of 101 patients per day, covering 47 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Adventhealth Hospice Care East Florida holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Ormond Beach, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Adventhealth Hospice Care East Florida has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Ormond Beach, FL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Adventhealth Hospice Care East Florida's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
54.3% of Adventhealth Hospice Care East Florida's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
13.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
48%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
10.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$4,917
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Adventhealth Hospice Care East Florida's patient population is primarily composed of individuals with cancer (25%), followed by respiratory disease (25%), other conditions (20%), cardiovascular disease (15%), stroke (12%), dementia (4%).
Care Settings
Where hospice care is delivered
Adventhealth Hospice Care East Florida delivers 70% of its care in patients' homes, with 12% in assisted living settings, 8% in inpatient hospice settings, 5% in skilled nursing settings, 4% in hospital settings. The hospice serves an average of 101 patients per day.
Patient's Home
Assisted Living
Inpatient Hospice
Skilled Nursing
Hospital
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Adventhealth Hospice Care East Florida
What is the CMS rating for Adventhealth Hospice Care East Florida?
Adventhealth Hospice Care East Florida has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Adventhealth Hospice Care East Florida primarily treat?
Adventhealth Hospice Care East Florida's patient population includes cancer (25%), respiratory disease (25%), other conditions (20%), cardiovascular disease (15%), stroke (12%), dementia (4%). This reflects the hospice's experience managing these conditions.
Where does Adventhealth Hospice Care East Florida provide care?
Adventhealth Hospice Care East Florida provides care in patient's home (70%), assisted living (12%), inpatient hospice (8%), skilled nursing (5%), hospital (4%).
How large is Adventhealth Hospice Care East Florida?
Adventhealth Hospice Care East Florida serves an average of 101 patients per day and covers 47 ZIP codes in its service area.
How many doctors are affiliated with Adventhealth Hospice Care East Florida?
Affiliated physician data is not currently available for Adventhealth Hospice Care East Florida.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·