About Community Hospice Of Northeast Florida Inc
Hospice overview and quality summary
Community Hospice Of Northeast Florida Inc is a nonprofit hospice care provider in Jacksonville, FL, serving patients and families in Duval County and the surrounding area. Medicare certified since 1983, Community Hospice Of Northeast Florida Inc has provided 43 years of end-of-life and palliative care to the community.
Community Hospice Of Northeast Florida Inc serves an average of 1238 patients per day, covering 156 ZIP codes across its service area. 51% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Community Hospice Of Northeast Florida Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Jacksonville, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Community Hospice Of Northeast Florida Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Community Hospice Of Northeast Florida Inc among the higher-rated hospice providers serving families in Jacksonville, FL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Community Hospice Of Northeast Florida Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Community Hospice Of Northeast Florida Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Community Hospice Of Northeast Florida Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Community Hospice Of Northeast Florida Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.1% of Community Hospice Of Northeast Florida Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
63.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
27.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,765
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Community Hospice Of Northeast Florida Inc's patient population is primarily composed of individuals with cancer (28%), followed by dementia (23%), other conditions (16%), respiratory disease (14%), cardiovascular disease (11%), stroke (10%).
Care Settings
Where hospice care is delivered
Community Hospice Of Northeast Florida Inc delivers 51% of its care in patients' homes, with 22% in nursing facility settings, 18% in assisted living settings, 4% in inpatient hospice settings, 4% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 1238 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Skilled Nursing
Hospital
Doctors at Community Hospice Of Northeast Florida Inc
20 affiliated physicians
Dr. Jeremie Young, MD
General Practice
Dr. Phuc Tran, MD
Hospitalist
Dr. Monet Scott, NP
Nurse Practitioner
Dr. Alethea Brown
Nurse Practitioner
Dr. Latasha Hayes, MD
Internal Medicine
Dr. Ashley Walker, MD
Family Practice
Dr. Kimberly Robbins, NP
Nurse Practitioner
Dr. Elizabeth Newman, NP
Nurse Practitioner
Dr. Regina Washington, NP
Nurse Practitioner
Dr. Malik Naqi, MD
Internal Medicine
Dr. Marcela Dobren, MD
Internal Medicine
Dr. Caleb Dunlap, MD
Family Practice
+ 8 more physicians
Dr. Ravish Narvel, MD
Internal Medicine
Dr. Kevin Crismond, DO
Hospitalist
Dr. Edward Tribuzio, MD
Family Practice
Dr. Dalia Elramady, MD
Family Practice
Dr. Joshua Wilson, DO
Family Practice
Dr. Margaret Mosher, NP
Nurse Practitioner
Dr. Michael Conigliaro, NP
Nurse Practitioner
Dr. Harpreet Singh, MD
Emergency Medicine
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Reviews and ratings from patients
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Frequently Asked Questions
About Community Hospice Of Northeast Florida Inc
What is the CMS rating for Community Hospice Of Northeast Florida Inc?
Community Hospice Of Northeast Florida Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Community Hospice Of Northeast Florida Inc primarily treat?
Community Hospice Of Northeast Florida Inc's patient population includes cancer (28%), dementia (23%), other conditions (16%), respiratory disease (14%), cardiovascular disease (11%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Community Hospice Of Northeast Florida Inc provide care?
Community Hospice Of Northeast Florida Inc provides care in patient's home (51%), nursing facility (22%), assisted living (18%), inpatient hospice (4%), skilled nursing (4%), hospital (1%).
How large is Community Hospice Of Northeast Florida Inc?
Community Hospice Of Northeast Florida Inc serves an average of 1238 patients per day and covers 156 ZIP codes in its service area.
How many doctors are affiliated with Community Hospice Of Northeast Florida Inc?
20 physicians are affiliated with Community Hospice Of Northeast Florida Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·