About Cornerstone Hospice & Palliative Care Inc
Hospice overview and quality summary
Cornerstone Hospice & Palliative Care Inc is a for-profit hospice care provider in Tavares, FL, serving patients and families in Lake County and the surrounding area. Medicare certified since 1986, Cornerstone Hospice & Palliative Care Inc has provided 40 years of end-of-life and palliative care to the community.
Cornerstone Hospice & Palliative Care Inc serves an average of 1181 patients per day, covering 253 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Cornerstone Hospice & Palliative Care Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Tavares, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Cornerstone Hospice & Palliative Care Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Tavares, FL compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
67% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Cornerstone Hospice & Palliative Care Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
66.6% of Cornerstone Hospice & Palliative Care Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
21.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
91.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,417
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Cornerstone Hospice & Palliative Care Inc's patient population is primarily composed of individuals with cancer (26%), followed by cardiovascular disease (25%), dementia (21%), other conditions (15%), respiratory disease (10%), stroke (6%).
Care Settings
Where hospice care is delivered
Cornerstone Hospice & Palliative Care Inc delivers 60% of its care in patients' homes, with 23% in assisted living settings, 14% in nursing facility settings, 2% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 1181 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Hospital
Doctors at Cornerstone Hospice & Palliative Care Inc
10 affiliated physicians
Dr. Valaree Smith, DO
Family Practice
Dr. Juan Nova, MD
Internal Medicine
Dr. Stuart Owens, MD
Hospice/palliative Care
Dr. Shayna Rich
Hospice/palliative Care
Dr. Federico Montalvo Bisono, MD
Internal Medicine
Dr. Carol Gardner, MD
Hospitalist
Dr. Julian Pierce, MD
Internal Medicine
Dr. Gary Lehman, MD
Family Practice
Dr. Stephen Swengros, MD
Internal Medicine
Dr. Claudio Manubens, MD
Cardiovascular Disease (cardiology)
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Cornerstone Hospice & Palliative Care Inc
What is the CMS rating for Cornerstone Hospice & Palliative Care Inc?
Cornerstone Hospice & Palliative Care Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Cornerstone Hospice & Palliative Care Inc primarily treat?
Cornerstone Hospice & Palliative Care Inc's patient population includes cancer (26%), cardiovascular disease (25%), dementia (21%), other conditions (15%), respiratory disease (10%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Cornerstone Hospice & Palliative Care Inc provide care?
Cornerstone Hospice & Palliative Care Inc provides care in patient's home (60%), assisted living (23%), nursing facility (14%), inpatient hospice (2%), hospital (1%).
How large is Cornerstone Hospice & Palliative Care Inc?
Cornerstone Hospice & Palliative Care Inc serves an average of 1181 patients per day and covers 253 ZIP codes in its service area.
How many doctors are affiliated with Cornerstone Hospice & Palliative Care Inc?
10 physicians are affiliated with Cornerstone Hospice & Palliative Care Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·