About Harbor Hospice
Hospice overview and quality summary
Harbor Hospice is a nonprofit hospice care provider in Muskegon, MI, serving patients and families in Muskegon County and the surrounding area. Medicare certified since 1985, Harbor Hospice has provided 41 years of end-of-life and palliative care to the community.
Harbor Hospice serves an average of 134 patients per day, covering 50 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Harbor Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Muskegon, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Harbor Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Harbor Hospice among the higher-rated hospice providers serving families in Muskegon, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Harbor Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Harbor Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Harbor Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Harbor Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Harbor Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Harbor Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Harbor Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Harbor Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.2%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
93.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Harbor Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
52.2% of Harbor Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
82.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
61.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
14.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$9,274
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Harbor Hospice's patient population is primarily composed of individuals with cancer (31%), followed by dementia (18%), other conditions (17%), cardiovascular disease (16%), respiratory disease (10%), stroke (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Harbor Hospice delivers 56% of its care in patients' homes, with 19% in nursing facility settings, 15% in assisted living settings, 1% in inpatient hospice settings. The hospice serves an average of 134 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Doctors at Harbor Hospice
20 affiliated physicians
Dr. Kyle Turcic, MD
Internal Medicine
Dr. Shawn Reidy, MD
Family Practice
Dr. Bryan Kovas, MD
Internal Medicine
Dr. Michael Borgeld, MD
Internal Medicine
Dr. Timothy Beechnau, DO
General Practice
Dr. Caitlin Fulton, DO
Family Practice
Dr. Amanda Overmyer, MD
Family Practice
Dr. Logan Walker, DO
Internal Medicine
Dr. Nathan Dills, DO
Family Practice
Dr. Matthew Powell, DO
Family Practice
Dr. Hernan Lescay, MD
Internal Medicine
Dr. Jay Klein, DO
Geriatric Medicine
+ 8 more physicians
Dr. Gregory Holton, MD
Internal Medicine
Dr. Elizabeth Tree-levasseur, MD
Family Practice
Dr. Rachael Lane, DO
Family Practice
Dr. Lauren Lane, DO
Internal Medicine
Dr. Noelle Franklyn, MD
Family Practice
Dr. James Heyboer, MD
Internal Medicine
Dr. Krista Hillman, DO
Family Practice
Dr. Katherine Young, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in MI
Hospice Of North Ottawa Community
Non-Profit · 7 mi away
18525 Woodland Ridge Dr, Spring Lake, MI 49456
(616) 846-2015
Hospice Of Holland
Non-Profit · 32 mi away
270 Hoover Blvd, Holland, MI 49423
(616) 396-2972
The Medical Team, Inc
For-Profit · 35 mi away
400 Ann St, Suite 104, Grand Rapids, MI 49503
(248) 949-9968
Spectrum Health Hospice & Palliative Care
Non-Profit · 35 mi away
750 Fuller Avenue Ne, Grand Rapids, MI 49503
(616) 391-4200
Emmanuel Hospice
Non-Profit · 35 mi away
401 Hall St Sw, Suite 263, Grand Rapids, MI 49503
(616) 719-0919
Harmonycares Hospice
For-Profit · 37 mi away
3355 Eagle Park Dr Ne, Suite 102, Grand Rapids, MI 49525
(616) 432-2050
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Harbor Hospice
What is the CMS rating for Harbor Hospice?
Harbor Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Harbor Hospice primarily treat?
Harbor Hospice's patient population includes cancer (31%), dementia (18%), other conditions (17%), cardiovascular disease (16%), respiratory disease (10%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Harbor Hospice provide care?
Harbor Hospice provides care in patient's home (56%), nursing facility (19%), assisted living (15%), inpatient hospice (1%).
How large is Harbor Hospice?
Harbor Hospice serves an average of 134 patients per day and covers 50 ZIP codes in its service area.
How many doctors are affiliated with Harbor Hospice?
20 physicians are affiliated with Harbor Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·