About Franciscan Family Care Center,
Hospice overview and quality summary
Franciscan Family Care Center, is a nonprofit hospice care provider in Meriden, CT, serving patients and families in New Haven County and the surrounding area. Medicare certified since 1996, Franciscan Family Care Center, has provided 30 years of end-of-life and palliative care to the community.
Franciscan Family Care Center, serves an average of 18 patients per day, covering 34 ZIP codes across its service area. 41% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Meriden, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
97% of caregivers gave Franciscan Family Care Center, a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
85% of caregivers gave Franciscan Family Care Center, a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Franciscan Family Care Center, a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
85% of caregivers gave Franciscan Family Care Center, a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
84% of caregivers gave Franciscan Family Care Center, a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Franciscan Family Care Center, a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Franciscan Family Care Center, a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
90.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
91.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
87.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
73.3%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
72.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Franciscan Family Care Center,'s Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
69.7% of Franciscan Family Care Center,'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
34.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
26.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,674
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Franciscan Family Care Center,'s patient population is primarily composed of individuals with stroke (27%), followed by cancer (24%), cardiovascular disease (20%), dementia (15%).
Care Settings
Where hospice care is delivered
Franciscan Family Care Center, delivers 41% of its care in patients' homes, with 38% in skilled nursing settings, 20% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 18 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Franciscan Family Care Center,
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Franciscan Family Care Center,
What is the CMS rating for Franciscan Family Care Center,?
Franciscan Family Care Center, does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Franciscan Family Care Center, primarily treat?
Franciscan Family Care Center,'s patient population includes stroke (27%), cancer (24%), cardiovascular disease (20%), dementia (15%). This reflects the hospice's experience managing these conditions.
Where does Franciscan Family Care Center, provide care?
Franciscan Family Care Center, provides care in patient's home (41%), skilled nursing (38%), assisted living (20%).
How large is Franciscan Family Care Center,?
Franciscan Family Care Center, serves an average of 18 patients per day and covers 34 ZIP codes in its service area.
How many doctors are affiliated with Franciscan Family Care Center,?
5 physicians are affiliated with Franciscan Family Care Center,.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·