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Hospice Care

Trinity Health Of New England At Home

Average3-Star CMS Rating

76 Batterson Park, Farmington, CT 06032

Other
32 Years Certified
88 Patients/Day

Contact Trinity Health Of

(860) 763-7600Get Directions

76 Batterson Park
Farmington, CT 06032

About Trinity Health Of New England At Home

Hospice overview and quality summary

Trinity Health Of New England At Home is an hospice care provider in Farmington, CT, serving patients and families in Hartford County and the surrounding area. Medicare certified since 1994, Trinity Health Of New England At Home has provided 32 years of end-of-life and palliative care to the community.

Trinity Health Of New England At Home serves an average of 88 patients per day, covering 73 ZIP codes across its service area. 49% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Trinity Health Of New England At Home a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Farmington, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since1994
CountyHartford
Avg Daily Census88 patients
Service Area73 ZIP codes
HCI Score10/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Trinity Health Of New England At Home has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Farmington, CT compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
79%

79% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.6%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.1%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Trinity Health Of New England At Home's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

71.9% of Trinity Health Of New England At Home's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.4%

Natl: 89.5%

57th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.3

Natl: 13.4

61th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

13.1%

Natl: 9.2%

84th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

52.4%

Natl: 55.4%

50th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.5%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.1%

Natl: 40%

17th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.7%

Natl: 8%

53th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.9%

Natl: 2.3%

61th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.5%

Natl: 0.6%

83th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,716

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Trinity Health Of New England At Home's patient population is primarily composed of individuals with dementia (28%), followed by cancer (23%), cardiovascular disease (15%), stroke (15%), other conditions (12%), respiratory disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia28%
Cancer23%
Cardiovascular Disease15%
Stroke15%
Other Conditions12%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Trinity Health Of New England At Home delivers 49% of its care in patients' homes, with 22% in skilled nursing settings, 15% in assisted living settings, 13% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 88 patients per day.

Patient's Home

49%

Skilled Nursing

22%

Assisted Living

15%

Nursing Facility

13%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Trinity Health Of New England At Home

What is the CMS rating for Trinity Health Of New England At Home?

Trinity Health Of New England At Home has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Trinity Health Of New England At Home primarily treat?

Trinity Health Of New England At Home's patient population includes dementia (28%), cancer (23%), cardiovascular disease (15%), stroke (15%), other conditions (12%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Trinity Health Of New England At Home provide care?

Trinity Health Of New England At Home provides care in patient's home (49%), skilled nursing (22%), assisted living (15%), nursing facility (13%).

How large is Trinity Health Of New England At Home?

Trinity Health Of New England At Home serves an average of 88 patients per day and covers 73 ZIP codes in its service area.

How many doctors are affiliated with Trinity Health Of New England At Home?

10 physicians are affiliated with Trinity Health Of New England At Home.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·