About Middlesex Hospital Homecare
Hospice overview and quality summary
Middlesex Hospital Homecare is a nonprofit hospice care provider in Middletown, CT, serving patients and families in Middlesex County and the surrounding area. Medicare certified since 1994, Middlesex Hospital Homecare has provided 32 years of end-of-life and palliative care to the community.
Middlesex Hospital Homecare serves an average of 79 patients per day, covering 50 ZIP codes across its service area. 77% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Middlesex Hospital Homecare a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Middletown, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Middlesex Hospital Homecare has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Middletown, CT compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
65% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
96.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Middlesex Hospital Homecare's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
28.9% of Middlesex Hospital Homecare's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
86%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
31.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
6.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,650
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Middlesex Hospital Homecare's patient population is primarily composed of individuals with cancer (28%), followed by other conditions (24%), cardiovascular disease (18%), stroke (13%), dementia (10%), respiratory disease (8%).
Care Settings
Where hospice care is delivered
Middlesex Hospital Homecare delivers 77% of its care in patients' homes, with 18% in skilled nursing settings, 3% in assisted living settings, 1% in hospital settings. The hospice serves an average of 79 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Hospital
Doctors at Middlesex Hospital Homecare
20 affiliated physicians
Dr. Suzanne Tingley, MD
Family Practice
Dr. Matthew Raider, MD
Family Practice
Dr. Michael Rubinstein, MD
Internal Medicine
Dr. Matthew Nichols, MD
Hospitalist
Dr. Yadira Acevedo, MD
Family Practice
Dr. Elizabeth Nelligan, MD
Family Practice
Dr. Benjamin Yeboah
Internal Medicine
Dr. Mark Tuttle, MD
Family Practice
Dr. Nazmiye Hatiboglu, MD
Family Practice
Dr. Shelley Burchsted
Family Practice
Dr. Patrick Kehl, MD
Family Practice
Dr. Otto Weis, MD
Family Practice
+ 8 more physicians
Dr. Daniel Henriquez, MD
Family Practice
Dr. Michael Spada, MD
Internal Medicine
Dr. Malisa Lahtinen, MD
Family Practice
Dr. Elizabeth Case, MD
Internal Medicine
Dr. John Williams, MD
Family Practice
Dr. Stephen Siegel, MD
Family Practice
Dr. Joseph Balsamo, MD
Internal Medicine
Dr. Wilfred Elaba, MD
Geriatric Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Middlesex Hospital Homecare
What is the CMS rating for Middlesex Hospital Homecare?
Middlesex Hospital Homecare has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Middlesex Hospital Homecare primarily treat?
Middlesex Hospital Homecare's patient population includes cancer (28%), other conditions (24%), cardiovascular disease (18%), stroke (13%), dementia (10%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Middlesex Hospital Homecare provide care?
Middlesex Hospital Homecare provides care in patient's home (77%), skilled nursing (18%), assisted living (3%), hospital (1%).
How large is Middlesex Hospital Homecare?
Middlesex Hospital Homecare serves an average of 79 patients per day and covers 50 ZIP codes in its service area.
How many doctors are affiliated with Middlesex Hospital Homecare?
20 physicians are affiliated with Middlesex Hospital Homecare.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·