About Vitas Healthcare Corporation
Hospice overview and quality summary
Vitas Healthcare Corporation is a for-profit hospice care provider in Middlebury, CT, serving patients and families in New Haven County and the surrounding area. Medicare certified since 2005, Vitas Healthcare Corporation has provided 21 years of end-of-life and palliative care to the community.
Vitas Healthcare Corporation serves an average of 331 patients per day, covering 238 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Vitas Healthcare Corporation holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Middlebury, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Poor
CMS CAHPS Hospice Star Rating
Vitas Healthcare Corporation has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Middlebury, CT considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
83% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
69% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
61% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
67% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
72% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.4%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Vitas Healthcare Corporation's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
58.7% of Vitas Healthcare Corporation's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
19
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
19%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,416
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Vitas Healthcare Corporation's patient population is primarily composed of individuals with stroke (33%), followed by cancer (22%), other conditions (16%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%).
Care Settings
Where hospice care is delivered
Vitas Healthcare Corporation delivers 56% of its care in patients' homes, with 21% in nursing facility settings, 20% in assisted living settings, 2% in hospital settings, 1% in inpatient hospice settings. The hospice serves an average of 331 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Hospital
Inpatient Hospice
Doctors at Vitas Healthcare Corporation
20 affiliated physicians
Dr. Travis Bontrager, MD
Hospitalist
Dr. Felipe Lopez Gonzalez, MD
Internal Medicine
Dr. Shannon Michel Wynn, MD
Hospice/palliative Care
Dr. Gagan Singh, MD
Hospitalist
Dr. Krishna Shah, MD
Hospitalist
Dr. Bernard D'souza, MD
Internal Medicine
Dr. Paul Miller, MD
Cardiovascular Disease (cardiology)
Dr. Nathaniel Parker
Hospitalist
Dr. Nitisha Kamath, MD
Hospitalist
Dr. Neil Miller, MD
Internal Medicine
Dr. Benjamin Yeboah
Internal Medicine
Dr. Lena O'keefe, MD
Neurology
+ 8 more physicians
Dr. Jonathan Fetene, MD
Internal Medicine
Dr. George Goldfarb, MD
Internal Medicine
Dr. Changwan Ryu, MD
Pulmonary Disease
Dr. John Osowski, MD
Hospitalist
Dr. Kevin Titus, MD
Internal Medicine
Dr. Syed Mohammad Mazhar Uddin, MD
Hospitalist
Dr. Jong Gil Oh, MD
Internal Medicine
Dr. Rahul Gupta, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Vitas Healthcare Corporation
What is the CMS rating for Vitas Healthcare Corporation?
Vitas Healthcare Corporation has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Vitas Healthcare Corporation primarily treat?
Vitas Healthcare Corporation's patient population includes stroke (33%), cancer (22%), other conditions (16%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%). This reflects the hospice's experience managing these conditions.
Where does Vitas Healthcare Corporation provide care?
Vitas Healthcare Corporation provides care in patient's home (56%), nursing facility (21%), assisted living (20%), hospital (2%), inpatient hospice (1%).
How large is Vitas Healthcare Corporation?
Vitas Healthcare Corporation serves an average of 331 patients per day and covers 238 ZIP codes in its service area.
How many doctors are affiliated with Vitas Healthcare Corporation?
20 physicians are affiliated with Vitas Healthcare Corporation.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·