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Hospice Care

Vitas Healthcare Corporation

Poor1-Star CMS Rating

199 Park Rd Extension, Suite 102, Middlebury, CT 06762

For-Profit
21 Years Certified
331 Patients/Day

Contact Vitas Healthcare Corporation

(203) 437-3111Get Directions

199 Park Rd Extension, Suite 102
Middlebury, CT 06762

About Vitas Healthcare Corporation

Hospice overview and quality summary

Vitas Healthcare Corporation is a for-profit hospice care provider in Middlebury, CT, serving patients and families in New Haven County and the surrounding area. Medicare certified since 2005, Vitas Healthcare Corporation has provided 21 years of end-of-life and palliative care to the community.

Vitas Healthcare Corporation serves an average of 331 patients per day, covering 238 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Vitas Healthcare Corporation holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Middlebury, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating1/5 Stars
OwnershipFor-Profit
Certified Since2005
CountyNew Haven
Avg Daily Census331 patients
Service Area238 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

1of 5

Poor

CMS CAHPS Hospice Star Rating

Vitas Healthcare Corporation has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Middlebury, CT considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
84%

84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
83%

83% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
63%

63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
69%

69% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
61%

61% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
62%

62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
67%

67% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
72%

72% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.4%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.3%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Vitas Healthcare Corporation's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

58.7% of Vitas Healthcare Corporation's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97%

Natl: 89.5%

79th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

19

Natl: 13.4

93th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.2%

Natl: 9.2%

77th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

54.3%

Natl: 55.4%

52th pctl

Early Live Discharges

Patients discharged alive within 3 days

19%

Natl: 7.2%

96th pctl

Late Live Discharges

Patients discharged alive after enrollment

25.1%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.6%

Natl: 8%

42th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.3%

Natl: 2.3%

53th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.8%

Natl: 0.6%

96th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,416

Natl: $16,971

41th pctl

Patient Population

Primary diagnoses of hospice patients

Vitas Healthcare Corporation's patient population is primarily composed of individuals with stroke (33%), followed by cancer (22%), other conditions (16%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%).

Stroke33%
Cancer22%
Other Conditions16%
Cardiovascular Disease12%
Respiratory Disease10%
Dementia8%

Care Settings

Where hospice care is delivered

Vitas Healthcare Corporation delivers 56% of its care in patients' homes, with 21% in nursing facility settings, 20% in assisted living settings, 2% in hospital settings, 1% in inpatient hospice settings. The hospice serves an average of 331 patients per day.

Patient's Home

56%

Nursing Facility

21%

Assisted Living

20%

Hospital

2%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Vitas Healthcare Corporation

What is the CMS rating for Vitas Healthcare Corporation?

Vitas Healthcare Corporation has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Vitas Healthcare Corporation primarily treat?

Vitas Healthcare Corporation's patient population includes stroke (33%), cancer (22%), other conditions (16%), cardiovascular disease (12%), respiratory disease (10%), dementia (8%). This reflects the hospice's experience managing these conditions.

Where does Vitas Healthcare Corporation provide care?

Vitas Healthcare Corporation provides care in patient's home (56%), nursing facility (21%), assisted living (20%), hospital (2%), inpatient hospice (1%).

How large is Vitas Healthcare Corporation?

Vitas Healthcare Corporation serves an average of 331 patients per day and covers 238 ZIP codes in its service area.

How many doctors are affiliated with Vitas Healthcare Corporation?

20 physicians are affiliated with Vitas Healthcare Corporation.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·