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Hospice Care

Visiting Nurse & Hospice Of Litchfield County, Inc

Average3-Star CMS Rating

32 Union Street, Winsted, CT 06098

Non-Profit
31 Years Certified
32 Patients/Day

Contact Visiting Nurse &

(860) 379-8561Get Directions

32 Union Street
Winsted, CT 06098

About Visiting Nurse & Hospice Of Litchfield County, Inc

Hospice overview and quality summary

Visiting Nurse & Hospice Of Litchfield County, Inc is a nonprofit hospice care provider in Winsted, CT, serving patients and families in Litchfield County and the surrounding area. Medicare certified since 1995, Visiting Nurse & Hospice Of Litchfield County, Inc has provided 31 years of end-of-life and palliative care to the community.

Visiting Nurse & Hospice Of Litchfield County, Inc serves an average of 32 patients per day, covering 58 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Visiting Nurse & Hospice Of Litchfield County, Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Winsted, CT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1995
CountyLitchfield
Avg Daily Census32 patients
Service Area58 ZIP codes
HCI Score10/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Visiting Nurse & Hospice Of Litchfield County, Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Winsted, CT compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
74%

74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
75%

75% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

66.2%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.7%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

90.2%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

73.5%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Visiting Nurse & Hospice Of Litchfield County, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

64.7% of Visiting Nurse & Hospice Of Litchfield County, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.9%

Natl: 89.5%

69th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10%

Natl: 9.2%

70th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

30.9%

Natl: 55.4%

22th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.2%

Natl: 7.2%

56th pctl

Late Live Discharges

Patients discharged alive after enrollment

20.5%

Natl: 40%

13th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.4%

Natl: 8%

25th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.7%

Natl: 0.6%

93th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,499

Natl: $16,971

6th pctl

Patient Population

Primary diagnoses of hospice patients

Visiting Nurse & Hospice Of Litchfield County, Inc's patient population is primarily composed of individuals with cancer (26%), followed by dementia (25%), other conditions (22%), cardiovascular disease (15%), respiratory disease (9%), stroke (4%).

Cancer26%
Dementia25%
Other Conditions22%
Cardiovascular Disease15%
Respiratory Disease9%
Stroke4%

Care Settings

Where hospice care is delivered

Visiting Nurse & Hospice Of Litchfield County, Inc delivers 73% of its care in patients' homes, with 14% in assisted living settings, 12% in skilled nursing settings, 2% in hospital settings. The hospice serves an average of 32 patients per day.

Patient's Home

73%

Assisted Living

14%

Skilled Nursing

12%

Hospital

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Visiting Nurse & Hospice Of Litchfield County, Inc

What is the CMS rating for Visiting Nurse & Hospice Of Litchfield County, Inc?

Visiting Nurse & Hospice Of Litchfield County, Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Visiting Nurse & Hospice Of Litchfield County, Inc primarily treat?

Visiting Nurse & Hospice Of Litchfield County, Inc's patient population includes cancer (26%), dementia (25%), other conditions (22%), cardiovascular disease (15%), respiratory disease (9%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Visiting Nurse & Hospice Of Litchfield County, Inc provide care?

Visiting Nurse & Hospice Of Litchfield County, Inc provides care in patient's home (73%), assisted living (14%), skilled nursing (12%), hospital (2%).

How large is Visiting Nurse & Hospice Of Litchfield County, Inc?

Visiting Nurse & Hospice Of Litchfield County, Inc serves an average of 32 patients per day and covers 58 ZIP codes in its service area.

How many doctors are affiliated with Visiting Nurse & Hospice Of Litchfield County, Inc?

10 physicians are affiliated with Visiting Nurse & Hospice Of Litchfield County, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·