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Hospice Care

Visiting Nurse Association Of Cape Cod Hospice

Very Good4-Star CMS Rating

25 Communication Way, Hyannis, MA 02601

Non-Profit
24 Years Certified
136 Patients/Day

Contact Visiting Nurse Association

(508) 957-7710Get Directions

25 Communication Way
Hyannis, MA 02601

About Visiting Nurse Association Of Cape Cod Hospice

Hospice overview and quality summary

Visiting Nurse Association Of Cape Cod Hospice is a nonprofit hospice care provider in Hyannis, MA, serving patients and families in Barnstable County and the surrounding area. Medicare certified since 2002, Visiting Nurse Association Of Cape Cod Hospice has provided 24 years of end-of-life and palliative care to the community.

Visiting Nurse Association Of Cape Cod Hospice serves an average of 136 patients per day, covering 67 ZIP codes across its service area. 83% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Visiting Nurse Association Of Cape Cod Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Hyannis, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since2002
CountyBarnstable
Avg Daily Census136 patients
Service Area67 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Visiting Nurse Association Of Cape Cod Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Visiting Nurse Association Of Cape Cod Hospice among the higher-rated hospice providers serving families in Hyannis, MA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
77%

77% of caregivers gave Visiting Nurse Association Of Cape Cod Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
79%

79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Visiting Nurse Association Of Cape Cod Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
89%

89% of caregivers gave Visiting Nurse Association Of Cape Cod Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Visiting Nurse Association Of Cape Cod Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.9% of Visiting Nurse Association Of Cape Cod Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.8%

Natl: 89.5%

68th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

21.1

Natl: 13.4

96th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

14.3%

Natl: 9.2%

87th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

48.9%

Natl: 55.4%

45th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.2%

Natl: 7.2%

80th pctl

Late Live Discharges

Patients discharged alive after enrollment

25.6%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.6%

Natl: 8%

21th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.6%

Natl: 2.3%

91th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.3%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,483

Natl: $16,971

25th pctl

Patient Population

Primary diagnoses of hospice patients

Visiting Nurse Association Of Cape Cod Hospice's patient population is primarily composed of individuals with cancer (42%), followed by dementia (21%), cardiovascular disease (13%), other conditions (12%), respiratory disease (7%), stroke (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer42%
Dementia21%
Cardiovascular Disease13%
Other Conditions12%
Respiratory Disease7%
Stroke6%

Care Settings

Where hospice care is delivered

Visiting Nurse Association Of Cape Cod Hospice delivers 83% of its care in patients' homes, with 7% in assisted living settings, 7% in skilled nursing settings, 3% in inpatient hospice settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 136 patients per day.

Patient's Home

83%

Assisted Living

7%

Skilled Nursing

7%

Inpatient Hospice

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Visiting Nurse Association Of Cape Cod Hospice

What is the CMS rating for Visiting Nurse Association Of Cape Cod Hospice?

Visiting Nurse Association Of Cape Cod Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Visiting Nurse Association Of Cape Cod Hospice primarily treat?

Visiting Nurse Association Of Cape Cod Hospice's patient population includes cancer (42%), dementia (21%), cardiovascular disease (13%), other conditions (12%), respiratory disease (7%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Visiting Nurse Association Of Cape Cod Hospice provide care?

Visiting Nurse Association Of Cape Cod Hospice provides care in patient's home (83%), assisted living (7%), skilled nursing (7%), inpatient hospice (3%).

How large is Visiting Nurse Association Of Cape Cod Hospice?

Visiting Nurse Association Of Cape Cod Hospice serves an average of 136 patients per day and covers 67 ZIP codes in its service area.

How many doctors are affiliated with Visiting Nurse Association Of Cape Cod Hospice?

20 physicians are affiliated with Visiting Nurse Association Of Cape Cod Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·