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Hospice Care

Cranberry Hospice

Very Good4-Star CMS Rating

36 Cordage Park Circle, Suite 326, Plymouth, MA 02360

Non-Profit
38 Years Certified
127 Patients/Day

Contact Cranberry Hospice

(508) 746-0215Get Directions

36 Cordage Park Circle, Suite 326
Plymouth, MA 02360

About Cranberry Hospice

Hospice overview and quality summary

Cranberry Hospice is a nonprofit hospice care provider in Plymouth, MA, serving patients and families in Plymouth County and the surrounding area. Medicare certified since 1988, Cranberry Hospice has provided 38 years of end-of-life and palliative care to the community.

Cranberry Hospice serves an average of 127 patients per day, covering 56 ZIP codes across its service area. 59% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Cranberry Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Plymouth, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1988
CountyPlymouth
Avg Daily Census127 patients
Service Area56 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Cranberry Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Cranberry Hospice among the higher-rated hospice providers serving families in Plymouth, MA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Cranberry Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Cranberry Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave Cranberry Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Cranberry Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave Cranberry Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Cranberry Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

86.5% of Cranberry Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.2%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.6

Natl: 13.4

31th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

17.2%

Natl: 9.2%

91th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

71.3%

Natl: 55.4%

76th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.8%

Natl: 7.2%

39th pctl

Late Live Discharges

Patients discharged alive after enrollment

46%

Natl: 40%

74th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.8%

Natl: 8%

37th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.2%

Natl: 2.3%

77th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.3%

Natl: 0.6%

79th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$21,711

Natl: $16,971

69th pctl

Patient Population

Primary diagnoses of hospice patients

Cranberry Hospice's patient population is primarily composed of individuals with cancer (27%), followed by dementia (24%), other conditions (22%), cardiovascular disease (12%), stroke (9%), respiratory disease (8%).

Cancer27%
Dementia24%
Other Conditions22%
Cardiovascular Disease12%
Stroke9%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Cranberry Hospice delivers 59% of its care in patients' homes, with 17% in skilled nursing settings, 13% in assisted living settings, 10% in nursing facility settings. The hospice serves an average of 127 patients per day.

Patient's Home

59%

Skilled Nursing

17%

Assisted Living

13%

Nursing Facility

10%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Cranberry Hospice

What is the CMS rating for Cranberry Hospice?

Cranberry Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Cranberry Hospice primarily treat?

Cranberry Hospice's patient population includes cancer (27%), dementia (24%), other conditions (22%), cardiovascular disease (12%), stroke (9%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Cranberry Hospice provide care?

Cranberry Hospice provides care in patient's home (59%), skilled nursing (17%), assisted living (13%), nursing facility (10%).

How large is Cranberry Hospice?

Cranberry Hospice serves an average of 127 patients per day and covers 56 ZIP codes in its service area.

How many doctors are affiliated with Cranberry Hospice?

20 physicians are affiliated with Cranberry Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·