About Virginia Health Hospice
Hospice overview and quality summary
Virginia Health Hospice is a for-profit hospice care provider in Newport News, VA, serving patients and families in Newport News City County and the surrounding area. Medicare certified since 2018, Virginia Health Hospice has provided 8 years of end-of-life and palliative care to the community.
Virginia Health Hospice serves an average of 56 patients per day, covering 54 ZIP codes across its service area. 23% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.
When choosing hospice care in Newport News, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
82% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
67% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
61% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
68% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
68% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
94.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
90.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
96.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
88.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
86.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Virginia Health Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
36.5% of Virginia Health Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
81%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,658
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Virginia Health Hospice's patient population is primarily composed of individuals with other conditions (37%), followed by dementia (25%), stroke (13%), cancer (12%), cardiovascular disease (10%), respiratory disease (6%).
Care Settings
Where hospice care is delivered
Virginia Health Hospice delivers 23% of its care in patients' homes, with 63% in nursing facility settings, 14% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 56 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Affinity Care Of Virginia Llc
For-Profit · < 1 mi away
714 Thimble Shoals Boulevard Suite C, Newport News, VA 23606
(757) 330-8050
Kindred Hospice - Newport News
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(757) 874-1237
Sentara Home Care Services - Newport News
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11844 Rock Landing Drive, Suite C, Newport News, VA 23606
(757) 736-0723
Personal Touch Home Care & Hospice-newport News
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11817 Canon Blvd, Suite 300, Newport News, VA 23606
(757) 855-1355
Riverside Hospice Care
Non-Profit · 3 mi away
856 J Clyde Morris Blvd, Suite C, Newport News, VA 23601
(757) 594-2745
Promedica Hospice (newport News)
For-Profit · 3 mi away
41 Old Oyster Point Road Unit D, Newport News, VA 23602
(757) 594-8215
Frequently Asked Questions
About Virginia Health Hospice
What is the CMS rating for Virginia Health Hospice?
Virginia Health Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Virginia Health Hospice primarily treat?
Virginia Health Hospice's patient population includes other conditions (37%), dementia (25%), stroke (13%), cancer (12%), cardiovascular disease (10%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Virginia Health Hospice provide care?
Virginia Health Hospice provides care in nursing facility (63%), patient's home (23%), assisted living (14%).
How large is Virginia Health Hospice?
Virginia Health Hospice serves an average of 56 patients per day and covers 54 ZIP codes in its service area.
How many doctors are affiliated with Virginia Health Hospice?
6 physicians are affiliated with Virginia Health Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·