About United Hospice & Palliative Care Of Arizona
Hospice overview and quality summary
United Hospice & Palliative Care Of Arizona is an hospice care provider in Phoenix, AZ, serving patients and families in Maricopa County and the surrounding area. Medicare certified since 2020, United Hospice & Palliative Care Of Arizona has provided 6 years of end-of-life and palliative care to the community.
United Hospice & Palliative Care Of Arizona serves an average of 210 patients per day, covering 116 ZIP codes across its service area. 15% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
United Hospice & Palliative Care Of Arizona has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Phoenix, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
United Hospice & Palliative Care Of Arizona has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places United Hospice & Palliative Care Of Arizona among the higher-rated hospice providers serving families in Phoenix, AZ.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave United Hospice & Palliative Care Of Arizona a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave United Hospice & Palliative Care Of Arizona a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
82.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
92.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
78.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
United Hospice & Palliative Care Of Arizona's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
48.6% of United Hospice & Palliative Care Of Arizona's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
92.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
12.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$28,306
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
United Hospice & Palliative Care Of Arizona's patient population is primarily composed of individuals with dementia (42%), followed by cardiovascular disease (30%), stroke (11%), other conditions (9%), cancer (7%), respiratory disease (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
United Hospice & Palliative Care Of Arizona delivers 15% of its care in patients' homes, with 52% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 210 patients per day.
Assisted Living
Patient's Home
Doctors at United Hospice & Palliative Care Of Arizona
10 affiliated physicians
Dr. Ronald Kane, MD
Family Practice
Dr. Eunmee Chung, NP
Nurse Practitioner
Dr. Russell Forsberg, PA
Physician Assistant
Dr. Nicole Barth, NP
Nurse Practitioner
Dr. Richard Wolfson, MD
Internal Medicine
Dr. David Wilson, DO
Internal Medicine
Dr. Robert Yoo, DO
Hematology/oncology
Dr. Srinivasa Madala, MD
Internal Medicine
Dr. Salma Jesmin, MD
Internal Medicine
Dr. Jay Patel, MD
Hospice/palliative Care
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About United Hospice & Palliative Care Of Arizona
What is the CMS rating for United Hospice & Palliative Care Of Arizona?
United Hospice & Palliative Care Of Arizona has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does United Hospice & Palliative Care Of Arizona primarily treat?
United Hospice & Palliative Care Of Arizona's patient population includes dementia (42%), cardiovascular disease (30%), stroke (11%), other conditions (9%), cancer (7%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does United Hospice & Palliative Care Of Arizona provide care?
United Hospice & Palliative Care Of Arizona provides care in assisted living (52%), patient's home (15%).
How large is United Hospice & Palliative Care Of Arizona?
United Hospice & Palliative Care Of Arizona serves an average of 210 patients per day and covers 116 ZIP codes in its service area.
How many doctors are affiliated with United Hospice & Palliative Care Of Arizona?
10 physicians are affiliated with United Hospice & Palliative Care Of Arizona.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·