About Stillwater Hospice
Hospice overview and quality summary
Stillwater Hospice is a for-profit hospice care provider in Phoenix, AZ, serving patients and families in Maricopa County and the surrounding area. Medicare certified since 2019, Stillwater Hospice has provided 7 years of end-of-life and palliative care to the community.
Stillwater Hospice serves an average of 335 patients per day, covering 123 ZIP codes across its service area. 46% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Stillwater Hospice holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Phoenix, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Poor
CMS CAHPS Hospice Star Rating
Stillwater Hospice has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Phoenix, AZ considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
79% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
75% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
55% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
68% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
61% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
61% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
60% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
64% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
96.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Stillwater Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.8% of Stillwater Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
89.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
59.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,810
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Stillwater Hospice's patient population is primarily composed of individuals with cardiovascular disease (37%), followed by dementia (18%), stroke (17%), other conditions (12%), respiratory disease (9%), cancer (8%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Stillwater Hospice delivers 46% of its care in patients' homes, with 27% in assisted living settings, 27% in skilled nursing settings, 1% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 335 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in AZ
Desert Valley Hospice Llc
For-Profit · < 1 mi away
20045 North 19th Avenue, Building 9 Suite 162, Phoenix, AZ 85027
(602) 999-0960
United Hospice & Palliative Care Of Arizona
Other · < 1 mi away
2222 West Parkside Lane #109, Phoenix, AZ 85027
(602) 296-4717
Spiritual Care Hospice
For-Profit · < 1 mi away
2730 W Agua Fria Fwy, Ste 101, Phoenix, AZ 85027
(833) 396-2273
Hospice Of The West
For-Profit · < 1 mi away
21410 N 19th Ave, Phoenix, AZ 85027
(602) 343-6422
Dignity Hospice
For-Profit · < 1 mi away
1 West Deer Valley Road, Ste 101, Phoenix, AZ 85027
(602) 402-6619
Bliss Hospice Llc
For-Profit · < 1 mi away
2550 West Union Hills Drive #350 - Office 366, Phoenix, AZ 85027
(602) 492-1643
Frequently Asked Questions
About Stillwater Hospice
What is the CMS rating for Stillwater Hospice?
Stillwater Hospice has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Stillwater Hospice primarily treat?
Stillwater Hospice's patient population includes cardiovascular disease (37%), dementia (18%), stroke (17%), other conditions (12%), respiratory disease (9%), cancer (8%). This reflects the hospice's experience managing these conditions.
Where does Stillwater Hospice provide care?
Stillwater Hospice provides care in patient's home (46%), assisted living (27%), skilled nursing (27%), nursing facility (1%).
How large is Stillwater Hospice?
Stillwater Hospice serves an average of 335 patients per day and covers 123 ZIP codes in its service area.
How many doctors are affiliated with Stillwater Hospice?
1 physicians are affiliated with Stillwater Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·