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Hospice Care

Desert Valley Hospice Llc

20045 North 19th Avenue, Building 9 Suite 162, Phoenix, AZ 85027

For-Profit
7 Years Certified
75 Patients/Day

Contact Desert Valley Hospice

(602) 999-0960Get Directions

20045 North 19th Avenue, Building 9 Suite 162
Phoenix, AZ 85027

About Desert Valley Hospice Llc

Hospice overview and quality summary

Desert Valley Hospice Llc is a for-profit hospice care provider in Phoenix, AZ, serving patients and families in Maricopa County and the surrounding area. Medicare certified since 2019, Desert Valley Hospice Llc has provided 7 years of end-of-life and palliative care to the community.

Desert Valley Hospice Llc serves an average of 75 patients per day, covering 77 ZIP codes across its service area. 29% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Phoenix, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2019
CountyMaricopa
Avg Daily Census75 patients
Service Area77 ZIP codes
HCI Score9/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
96%

96% of caregivers gave Desert Valley Hospice Llc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Desert Valley Hospice Llc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
89%

89% of caregivers gave Desert Valley Hospice Llc a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Desert Valley Hospice Llc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Desert Valley Hospice Llc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

95.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Desert Valley Hospice Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

57.5% of Desert Valley Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.5%

Natl: 89.5%

58th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.3

Natl: 13.4

61th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

3.5%

Natl: 9.2%

6th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

64.1%

Natl: 55.4%

66th pctl

Early Live Discharges

Patients discharged alive within 3 days

8%

Natl: 7.2%

61th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.8%

Natl: 40%

70th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.5%

Natl: 8%

36th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.9%

Natl: 2.3%

48th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,483

Natl: $16,971

63th pctl

Patient Population

Primary diagnoses of hospice patients

Desert Valley Hospice Llc's patient population is primarily composed of individuals with dementia (30%), followed by other conditions (26%), cardiovascular disease (21%), cancer (11%), respiratory disease (9%), stroke (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia30%
Other Conditions26%
Cardiovascular Disease21%
Cancer11%
Respiratory Disease9%
Stroke8%

Care Settings

Where hospice care is delivered

Desert Valley Hospice Llc delivers 29% of its care in patients' homes, with 63% in assisted living settings, 4% in nursing facility settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 75 patients per day.

Assisted Living

63%

Patient's Home

29%

Nursing Facility

4%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Desert Valley Hospice Llc

What is the CMS rating for Desert Valley Hospice Llc?

Desert Valley Hospice Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Desert Valley Hospice Llc primarily treat?

Desert Valley Hospice Llc's patient population includes dementia (30%), other conditions (26%), cardiovascular disease (21%), cancer (11%), respiratory disease (9%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Desert Valley Hospice Llc provide care?

Desert Valley Hospice Llc provides care in assisted living (63%), patient's home (29%), nursing facility (4%), skilled nursing (2%).

How large is Desert Valley Hospice Llc?

Desert Valley Hospice Llc serves an average of 75 patients per day and covers 77 ZIP codes in its service area.

How many doctors are affiliated with Desert Valley Hospice Llc?

4 physicians are affiliated with Desert Valley Hospice Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·