About Trellis Supportive Care
Hospice overview and quality summary
Trellis Supportive Care is a nonprofit hospice care provider in Winston Salem, NC, serving patients and families in Forsyth County and the surrounding area. Medicare certified since 1985, Trellis Supportive Care has provided 41 years of end-of-life and palliative care to the community.
Trellis Supportive Care serves an average of 393 patients per day, covering 106 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Trellis Supportive Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Winston Salem, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Trellis Supportive Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Trellis Supportive Care among the higher-rated hospice providers serving families in Winston Salem, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Trellis Supportive Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Trellis Supportive Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Trellis Supportive Care a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Trellis Supportive Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Trellis Supportive Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
77.5% of Trellis Supportive Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
58.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
3.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,185
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Trellis Supportive Care's patient population is primarily composed of individuals with cancer (28%), followed by dementia (19%), other conditions (16%), cardiovascular disease (15%), respiratory disease (15%), stroke (12%).
Care Settings
Where hospice care is delivered
Trellis Supportive Care delivers 61% of its care in patients' homes, with 20% in assisted living settings, 14% in nursing facility settings, 4% in inpatient hospice settings. The hospice serves an average of 393 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Doctors at Trellis Supportive Care
20 affiliated physicians
Dr. Danielle Stovall, NP
Nurse Practitioner
Dr. Venezela Slade-hartman, MD
Family Practice
Dr. Chetan Amin, DO
Family Practice
Dr. Gerardo Arnaez Zapata, MD
Internal Medicine
Dr. Dawn Owens-watterson, DO
Family Practice
Dr. Cornelia Kurth-bowen, PA
Physician Assistant
Dr. Maria Iruela, MD
Geriatric Medicine
Dr. Scott Sheldon, MD
Internal Medicine
Dr. Neil Schwartzman, MD
Internal Medicine
Dr. Khashana Blake, MD
Family Practice
Dr. James Danner, DO
Family Practice
Dr. Jonathan Tackett, MD
Family Practice
+ 8 more physicians
Dr. Mary Bouchard
Physician Assistant
Dr. Surah Grumet, MD
Family Practice
Dr. Kimberly East
Nurse Practitioner
Dr. Ashley Pierce, MD
Family Practice
Dr. Michael Piazza, MD
Internal Medicine
Dr. Jill Van Horn, DO
Family Practice
Dr. Sydney Clark, MD
Family Practice
Dr. Cynthia Aguirre Valdivieso, MD
Geriatric Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Trellis Supportive Care
What is the CMS rating for Trellis Supportive Care?
Trellis Supportive Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Trellis Supportive Care primarily treat?
Trellis Supportive Care's patient population includes cancer (28%), dementia (19%), other conditions (16%), cardiovascular disease (15%), respiratory disease (15%), stroke (12%). This reflects the hospice's experience managing these conditions.
Where does Trellis Supportive Care provide care?
Trellis Supportive Care provides care in patient's home (61%), assisted living (20%), nursing facility (14%), inpatient hospice (4%).
How large is Trellis Supportive Care?
Trellis Supportive Care serves an average of 393 patients per day and covers 106 ZIP codes in its service area.
How many doctors are affiliated with Trellis Supportive Care?
20 physicians are affiliated with Trellis Supportive Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·