About Hospice Of The Piedmont Inc
Hospice overview and quality summary
Hospice Of The Piedmont Inc is a nonprofit hospice care provider in High Point, NC, serving patients and families in Guilford County and the surrounding area. Medicare certified since 1987, Hospice Of The Piedmont Inc has provided 39 years of end-of-life and palliative care to the community.
Hospice Of The Piedmont Inc serves an average of 234 patients per day, covering 69 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of The Piedmont Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in High Point, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of The Piedmont Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Piedmont Inc among the higher-rated hospice providers serving families in High Point, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hospice Of The Piedmont Inc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Hospice Of The Piedmont Inc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Hospice Of The Piedmont Inc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Hospice Of The Piedmont Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Hospice Of The Piedmont Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Hospice Of The Piedmont Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Hospice Of The Piedmont Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Piedmont Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
68.8% of Hospice Of The Piedmont Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
42.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
31.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,277
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Piedmont Inc's patient population is primarily composed of individuals with cancer (28%), followed by other conditions (23%), dementia (17%), cardiovascular disease (15%), stroke (10%), respiratory disease (8%).
Care Settings
Where hospice care is delivered
Hospice Of The Piedmont Inc delivers 58% of its care in patients' homes, with 24% in nursing facility settings, 12% in assisted living settings, 5% in inpatient hospice settings. The hospice serves an average of 234 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Doctors at Hospice Of The Piedmont Inc
20 affiliated physicians
Dr. Jennifer Linney, NP
Nurse Practitioner
Dr. Byron Hoffman, MD
Internal Medicine
Dr. Dequincy Lewis, MD
Hematology/oncology
Dr. Lavona Mckinney
Nurse Practitioner
Dr. Clifton Baker, MD
Family Practice
Dr. Danielle Stovall, NP
Nurse Practitioner
Dr. Venezela Slade-hartman, MD
Family Practice
Dr. Holly Marie Vanbencoten, PA
Physician Assistant
Dr. Imran Haque, MD
Internal Medicine
Dr. Heather Hunt
Nurse Practitioner
Dr. Maike Copeland, MD
Hospice/palliative Care
Dr. Homa Magsi, MD
Family Practice
+ 8 more physicians
Dr. Holly Bernardini, DO
Family Practice
Dr. Christopher Street, MD
Family Practice
Dr. Olga Mcleod
Nurse Practitioner
Dr. Virginia Stewart, MD
General Practice
Dr. Pamela Mccarthy
Nurse Practitioner
Dr. Kellie Ohara
Nurse Practitioner
Dr. Khashana Blake, MD
Family Practice
Dr. Athena Pickenpack-cousar
Nurse Practitioner
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in NC
Trellis Supportive Care
Non-Profit · 17 mi away
101 Hospice Lane, Winston Salem, NC 27103
(336) 768-3972
Hospice Of Davidson County
Non-Profit · 18 mi away
200 Hospice Way, Lexington, NC 27292
(336) 475-5444
Authoracare Collective
Non-Profit · 20 mi away
2500 Summit Ave, Greensboro, NC 27405
(336) 621-2500
Well Care Hospice, Inc.
For-Profit · 22 mi away
146a Dornach Way, Advance, NC 27006
(910) 362-9405
Rowan Hospice & Palliative Care, Llc
Non-Profit · 29 mi away
720 Grove Street, Salisbury, NC 28144
(704) 210-7900
Novant Health Hospice
Non-Profit · 29 mi away
1229 Statesville Blvd, Salisbury, NC 28144
(704) 210-7900
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Hospice Of The Piedmont Inc
What is the CMS rating for Hospice Of The Piedmont Inc?
Hospice Of The Piedmont Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Piedmont Inc primarily treat?
Hospice Of The Piedmont Inc's patient population includes cancer (28%), other conditions (23%), dementia (17%), cardiovascular disease (15%), stroke (10%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Piedmont Inc provide care?
Hospice Of The Piedmont Inc provides care in patient's home (58%), nursing facility (24%), assisted living (12%), inpatient hospice (5%).
How large is Hospice Of The Piedmont Inc?
Hospice Of The Piedmont Inc serves an average of 234 patients per day and covers 69 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Piedmont Inc?
20 physicians are affiliated with Hospice Of The Piedmont Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·