About Authoracare Collective
Hospice overview and quality summary
Authoracare Collective is a nonprofit hospice care provider in Greensboro, NC, serving patients and families in Guilford County and the surrounding area. Medicare certified since 1985, Authoracare Collective has provided 41 years of end-of-life and palliative care to the community.
Authoracare Collective serves an average of 695 patients per day, covering 102 ZIP codes across its service area. 51% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Authoracare Collective has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Greensboro, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Authoracare Collective has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Authoracare Collective among the higher-rated hospice providers serving families in Greensboro, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Authoracare Collective a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Authoracare Collective a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Authoracare Collective a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Authoracare Collective's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
77.0% of Authoracare Collective's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
56.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,673
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Authoracare Collective's patient population is primarily composed of individuals with stroke (23%), followed by cancer (22%), dementia (20%), other conditions (18%), cardiovascular disease (14%), respiratory disease (7%).
Care Settings
Where hospice care is delivered
Authoracare Collective delivers 51% of its care in patients' homes, with 21% in nursing facility settings, 14% in assisted living settings, 7% in skilled nursing settings, 2% in inpatient hospice settings. The hospice serves an average of 695 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Inpatient Hospice
Doctors at Authoracare Collective
20 affiliated physicians
Dr. Yan Feng, MD
Hematology/oncology
Dr. Gary Sherrill, MD
Medical Oncology
Dr. Graham Duncan, MD
Family Practice
Dr. Ben Blomberg, MD
Geriatric Medicine
Dr. Brianna Harder, MD
Geriatric Medicine
Dr. Megan Johnson
Family Practice
Dr. Venezela Slade-hartman, MD
Family Practice
Dr. Timothy Finnegan, MD
Hematology/oncology
Dr. Henry Tripp, MD
Family Practice
Dr. Elizabeth Golding, DO
Internal Medicine
Dr. Rupashree Varadarajan, MD
Internal Medicine
Dr. Charlene Scott, MD
Internal Medicine
+ 8 more physicians
Dr. Peter Ennever, MD
Hematology/oncology
Dr. Kathryn Timberlake, MD
Family Practice
Dr. Marshall Anderson, MD
Internal Medicine
Dr. John Russo, MD
Internal Medicine
Dr. Kimberlee Shaw, MD
Family Practice
Dr. Virginia Stewart, MD
General Practice
Dr. Warren Pickard, MD
Family Practice
Dr. Leann Simpson Tarokh, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Authoracare Collective
What is the CMS rating for Authoracare Collective?
Authoracare Collective has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Authoracare Collective primarily treat?
Authoracare Collective's patient population includes stroke (23%), cancer (22%), dementia (20%), other conditions (18%), cardiovascular disease (14%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Authoracare Collective provide care?
Authoracare Collective provides care in patient's home (51%), nursing facility (21%), assisted living (14%), skilled nursing (7%), inpatient hospice (2%).
How large is Authoracare Collective?
Authoracare Collective serves an average of 695 patients per day and covers 102 ZIP codes in its service area.
How many doctors are affiliated with Authoracare Collective?
20 physicians are affiliated with Authoracare Collective.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·