About The Care Team Hospice
Hospice overview and quality summary
The Care Team Hospice is a for-profit hospice care provider in Bethlehem, PA, serving patients and families in Lehigh County and the surrounding area. Medicare certified since 2010, The Care Team Hospice has provided 16 years of end-of-life and palliative care to the community.
The Care Team Hospice serves an average of 71 patients per day, covering 65 ZIP codes across its service area. 12% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned The Care Team Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 6 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Bethlehem, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
The Care Team Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Bethlehem, PA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave The Care Team Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
62% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
59% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.2%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
84.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
84.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
66.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
96.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
93.9%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
62.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
The Care Team Hospice's Hospice Care Index (HCI) score is 6 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
76.6% of The Care Team Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
89.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
46.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
23.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
7.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,188
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
The Care Team Hospice's patient population is primarily composed of individuals with cardiovascular disease (35%), followed by dementia (31%), cancer (12%), other conditions (11%), stroke (8%), respiratory disease (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
The Care Team Hospice delivers 12% of its care in patients' homes, with 81% in assisted living settings, 4% in nursing facility settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 71 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Skilled Nursing
Doctors at The Care Team Hospice
11 affiliated physicians
Dr. Joseph Cesanek, MD
Family Practice
Dr. Joseph Blasiol, DO
Family Practice
Dr. Victor Manzella, MD
Internal Medicine
Dr. Terri Calvert, MD
Psychiatry
Dr. Sean Heffelfinger, MD
Family Practice
Dr. Miriam Shustik, MD
Family Practice
Dr. Garry Carbone, MD
Internal Medicine
Dr. Priscilla Benner, MD
Internal Medicine
Dr. Jennifer Legar, MD
Internal Medicine
Dr. Brian Kuronya, DO
Family Practice
Dr. Long Hoang, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About The Care Team Hospice
What is the CMS rating for The Care Team Hospice?
The Care Team Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does The Care Team Hospice primarily treat?
The Care Team Hospice's patient population includes cardiovascular disease (35%), dementia (31%), cancer (12%), other conditions (11%), stroke (8%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does The Care Team Hospice provide care?
The Care Team Hospice provides care in assisted living (81%), patient's home (12%), nursing facility (4%), skilled nursing (1%).
How large is The Care Team Hospice?
The Care Team Hospice serves an average of 71 patients per day and covers 65 ZIP codes in its service area.
How many doctors are affiliated with The Care Team Hospice?
11 physicians are affiliated with The Care Team Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·