About Lehigh Valley Hospice
Hospice overview and quality summary
Lehigh Valley Hospice is a nonprofit hospice care provider in Allentown, PA, serving patients and families in Lehigh County and the surrounding area. Medicare certified since 1987, Lehigh Valley Hospice has provided 39 years of end-of-life and palliative care to the community.
Lehigh Valley Hospice serves an average of 199 patients per day, covering 139 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Lehigh Valley Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Allentown, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Lehigh Valley Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Lehigh Valley Hospice among the higher-rated hospice providers serving families in Allentown, PA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Lehigh Valley Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Lehigh Valley Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Lehigh Valley Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Lehigh Valley Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Lehigh Valley Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Lehigh Valley Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Lehigh Valley Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Lehigh Valley Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
56.0% of Lehigh Valley Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
20.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
29.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
12.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
24.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
3.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,242
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Lehigh Valley Hospice's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (23%), cardiovascular disease (15%), respiratory disease (13%), dementia (11%), stroke (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Lehigh Valley Hospice delivers 73% of its care in patients' homes, with 16% in skilled nursing settings, 5% in assisted living settings, 3% in inpatient hospice settings, 2% in hospital settings. The hospice serves an average of 199 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Inpatient Hospice
Hospital
Doctors at Lehigh Valley Hospice
20 affiliated physicians
Dr. Alissa Romano, DO
Neurology
Dr. Anil Kumar, MD
Internal Medicine
Dr. Clinton Holumzer, MD
Internal Medicine
Dr. Eva Notis, DO
Internal Medicine
Dr. Tara Morrison, MD
Neurology
Dr. Diana Lazur, DO
Internal Medicine
Dr. Pauline Joshua, MD
Internal Medicine
Dr. Philip Benyo, MD
Internal Medicine
Dr. Sean Heffelfinger, MD
Family Practice
Dr. Dany Nehru, MD
Internal Medicine
Dr. Manish Mishra, MD
Internal Medicine
Dr. Benjamas Rattananai, MD
Internal Medicine
+ 8 more physicians
Dr. Paul Palyca, MD
Hematology/oncology
Dr. Maged Khalil, MD
Hematology/oncology
Dr. Sunitha Potluri, MD
Internal Medicine
Dr. Frank Kusi, MD
Hospitalist
Dr. Dillon Cason, MD
Hematology/oncology
Dr. Phuong Pham, MD
Family Practice
Dr. Jon Brndjar, MD
Internal Medicine
Dr. Jessica Lewis, DO
Geriatric Medicine
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Reviews and ratings from patients
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Frequently Asked Questions
About Lehigh Valley Hospice
What is the CMS rating for Lehigh Valley Hospice?
Lehigh Valley Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Lehigh Valley Hospice primarily treat?
Lehigh Valley Hospice's patient population includes cancer (33%), other conditions (23%), cardiovascular disease (15%), respiratory disease (13%), dementia (11%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Lehigh Valley Hospice provide care?
Lehigh Valley Hospice provides care in patient's home (73%), skilled nursing (16%), assisted living (5%), inpatient hospice (3%), hospital (2%).
How large is Lehigh Valley Hospice?
Lehigh Valley Hospice serves an average of 199 patients per day and covers 139 ZIP codes in its service area.
How many doctors are affiliated with Lehigh Valley Hospice?
20 physicians are affiliated with Lehigh Valley Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·