About Malama Ola Health Services Llc
Hospice overview and quality summary
Malama Ola Health Services Llc is a for-profit hospice care provider in Honolulu, HI, serving patients and families in Honolulu County and the surrounding area. Medicare certified since 2018, Malama Ola Health Services Llc has provided 8 years of end-of-life and palliative care to the community.
Malama Ola Health Services Llc serves an average of 192 patients per day, covering 34 ZIP codes across its service area. 84% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Malama Ola Health Services Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Honolulu, HI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Malama Ola Health Services Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Honolulu, HI compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.3%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Malama Ola Health Services Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
34.9% of Malama Ola Health Services Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
80.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,276
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Malama Ola Health Services Llc's patient population is primarily composed of individuals with stroke (37%), followed by cancer (20%), dementia (16%), cardiovascular disease (13%), other conditions (13%), respiratory disease (4%).
Care Settings
Where hospice care is delivered
Malama Ola Health Services Llc delivers 84% of its care in patients' homes, with 8% in nursing facility settings, 8% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 192 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Malama Ola Health Services Llc
20 affiliated physicians
Dr. Baron Wong, MD
Internal Medicine
Dr. Marcus Iwane, MD
Internal Medicine
Dr. Toby Smith, DO
Internal Medicine
Dr. Kinue Miki, MD
Internal Medicine
Dr. Kiyotaka Yazawa, MD
Geriatric Medicine
Dr. Jonathan Griffin, MD
Family Practice
Dr. Marina Hitosugi-levesque, MD
Geriatric Medicine
Dr. Gawtham Gutta, MD
Internal Medicine
Dr. Monica Cheung Katz, MD
Geriatric Medicine
Dr. Jessica Barry, MD
Geriatric Medicine
Dr. Oleksandr Pishchalenko, MD
Internal Medicine
Dr. Julia Park, MD
Internal Medicine
+ 8 more physicians
Dr. Yogi Patel, MD
Family Practice
Dr. Ashley Rivera, NP
Nurse Practitioner
Dr. Jodi Goh, MD
Geriatric Medicine
Dr. Michael Tom, MD
Internal Medicine
Dr. Kelly Kawaoka, MD
Internal Medicine
Dr. Joey Kohatsu, MD
Internal Medicine
Dr. Jeremy Chun, MD
Geriatric Medicine
Dr. Gina Fujikami, MD
Geriatric Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Malama Ola Health Services Llc
What is the CMS rating for Malama Ola Health Services Llc?
Malama Ola Health Services Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Malama Ola Health Services Llc primarily treat?
Malama Ola Health Services Llc's patient population includes stroke (37%), cancer (20%), dementia (16%), cardiovascular disease (13%), other conditions (13%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Malama Ola Health Services Llc provide care?
Malama Ola Health Services Llc provides care in patient's home (84%), nursing facility (8%), assisted living (8%).
How large is Malama Ola Health Services Llc?
Malama Ola Health Services Llc serves an average of 192 patients per day and covers 34 ZIP codes in its service area.
How many doctors are affiliated with Malama Ola Health Services Llc?
20 physicians are affiliated with Malama Ola Health Services Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·