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Hospice Care

St Croix Hospice

3815 North Mulford, Ste 4, Rockford, IL 61114

For-Profit
21 Years Certified
40 Patients/Day

Contact St Croix Hospice

(815) 316-2700Get Directions

3815 North Mulford, Ste 4
Rockford, IL 61114

About St Croix Hospice

Hospice overview and quality summary

St Croix Hospice is a for-profit hospice care provider in Rockford, IL, serving patients and families in Winnebago County and the surrounding area. Medicare certified since 2005, St Croix Hospice has provided 21 years of end-of-life and palliative care to the community.

St Croix Hospice serves an average of 40 patients per day, covering 65 ZIP codes across its service area. 43% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Rockford, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2005
CountyWinnebago
Avg Daily Census40 patients
Service Area65 ZIP codes
HCI Score10/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave St Croix Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
77%

77% of caregivers gave St Croix Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave St Croix Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave St Croix Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

St Croix Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

81.5% of St Croix Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92.8%

Natl: 89.5%

45th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.6%

Natl: 9.2%

73th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

55.8%

Natl: 55.4%

54th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.3%

Natl: 7.2%

56th pctl

Late Live Discharges

Patients discharged alive after enrollment

36.6%

Natl: 40%

50th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.5%

Natl: 8%

57th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.7%

Natl: 2.3%

81th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,230

Natl: $16,971

24th pctl

Patient Population

Primary diagnoses of hospice patients

St Croix Hospice's patient population is primarily composed of individuals with cancer (27%), followed by stroke (20%), other conditions (20%), cardiovascular disease (17%), dementia (13%), respiratory disease (6%).

Cancer27%
Stroke20%
Other Conditions20%
Cardiovascular Disease17%
Dementia13%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

St Croix Hospice delivers 43% of its care in patients' homes, with 35% in nursing facility settings, 20% in assisted living settings, 1% in skilled nursing settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 40 patients per day.

Patient's Home

43%

Nursing Facility

35%

Assisted Living

20%

Skilled Nursing

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About St Croix Hospice

What is the CMS rating for St Croix Hospice?

St Croix Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does St Croix Hospice primarily treat?

St Croix Hospice's patient population includes cancer (27%), stroke (20%), other conditions (20%), cardiovascular disease (17%), dementia (13%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does St Croix Hospice provide care?

St Croix Hospice provides care in patient's home (43%), nursing facility (35%), assisted living (20%), skilled nursing (1%), hospital (1%).

How large is St Croix Hospice?

St Croix Hospice serves an average of 40 patients per day and covers 65 ZIP codes in its service area.

How many doctors are affiliated with St Croix Hospice?

4 physicians are affiliated with St Croix Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·