About Serenity Hospice
Hospice overview and quality summary
Serenity Hospice is a for-profit hospice care provider in Eugene, OR, serving patients and families in Lane County and the surrounding area. Medicare certified since 2018, Serenity Hospice has provided 8 years of end-of-life and palliative care to the community.
Serenity Hospice serves an average of 47 patients per day, covering 33 ZIP codes across its service area. 18% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Eugene, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Serenity Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
59% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
69% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
61% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.4%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Serenity Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
76.2% of Serenity Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
69.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
67.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,719
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Serenity Hospice's patient population is primarily composed of individuals with dementia (32%), followed by cardiovascular disease (30%), other conditions (14%), respiratory disease (10%), cancer (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Serenity Hospice delivers 18% of its care in patients' homes, with 78% in assisted living settings, 4% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 47 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Doctors at Serenity Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in OR
Cascade Health
Non-Profit · < 1 mi away
2650 Suzanne Way, Suite 200, Eugene, OR 97408
(541) 228-3050
Sacred Heart Hospice
Non-Profit · 5 mi away
677 E 12th Avenue, Suite N110, Eugene, OR 97401
(458) 205-7400
Signature Healthcare At Home
For-Profit · 5 mi away
1200 Executive Parkway, Suite 400, Eugene, OR 97401
(541) 689-3508
Brighton Hospice
For-Profit · 5 mi away
1600 Valley River Drive Suite 220, Eugene, OR 97401
(801) 996-3217
Bristol Hospice - Eugene Llc
For-Profit · 6 mi away
400 International Way, Suite 200, Springfield, OR 97477
(541) 844-0151
Lumina Hospice And Palliative Care
Non-Profit · 25 mi away
720 Sw 4th Street, Corvallis, OR 97333
(541) 757-9616
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Serenity Hospice
What is the CMS rating for Serenity Hospice?
Serenity Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Serenity Hospice primarily treat?
Serenity Hospice's patient population includes dementia (32%), cardiovascular disease (30%), other conditions (14%), respiratory disease (10%), cancer (9%). This reflects the hospice's experience managing these conditions.
Where does Serenity Hospice provide care?
Serenity Hospice provides care in assisted living (78%), patient's home (18%), nursing facility (4%).
How large is Serenity Hospice?
Serenity Hospice serves an average of 47 patients per day and covers 33 ZIP codes in its service area.
How many doctors are affiliated with Serenity Hospice?
2 physicians are affiliated with Serenity Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·