About Bristol Hospice - Eugene Llc
Hospice overview and quality summary
Bristol Hospice - Eugene Llc is a for-profit hospice care provider in Springfield, OR, serving patients and families in Lane County and the surrounding area. Medicare certified since 2018, Bristol Hospice - Eugene Llc has provided 8 years of end-of-life and palliative care to the community.
Bristol Hospice - Eugene Llc serves an average of 152 patients per day, covering 72 ZIP codes across its service area. 43% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Bristol Hospice - Eugene Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Springfield, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Bristol Hospice - Eugene Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Springfield, OR compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
73% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Bristol Hospice - Eugene Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.1% of Bristol Hospice - Eugene Llc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
95.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
47%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,027
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Bristol Hospice - Eugene Llc's patient population is primarily composed of individuals with dementia (23%), followed by other conditions (21%), cancer (19%), cardiovascular disease (15%), respiratory disease (15%), stroke (9%).
Care Settings
Where hospice care is delivered
Bristol Hospice - Eugene Llc delivers 43% of its care in patients' homes, with 38% in assisted living settings, 14% in nursing facility settings, 5% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 152 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Bristol Hospice - Eugene Llc
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Bristol Hospice - Eugene Llc
What is the CMS rating for Bristol Hospice - Eugene Llc?
Bristol Hospice - Eugene Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Bristol Hospice - Eugene Llc primarily treat?
Bristol Hospice - Eugene Llc's patient population includes dementia (23%), other conditions (21%), cancer (19%), cardiovascular disease (15%), respiratory disease (15%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Bristol Hospice - Eugene Llc provide care?
Bristol Hospice - Eugene Llc provides care in patient's home (43%), assisted living (38%), nursing facility (14%), skilled nursing (5%).
How large is Bristol Hospice - Eugene Llc?
Bristol Hospice - Eugene Llc serves an average of 152 patients per day and covers 72 ZIP codes in its service area.
How many doctors are affiliated with Bristol Hospice - Eugene Llc?
2 physicians are affiliated with Bristol Hospice - Eugene Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·