About Sacred Heart Hospice
Hospice overview and quality summary
Sacred Heart Hospice is a nonprofit hospice care provider in Eugene, OR, serving patients and families in Lane County and the surrounding area. Medicare certified since 1994, Sacred Heart Hospice has provided 32 years of end-of-life and palliative care to the community.
Sacred Heart Hospice serves an average of 224 patients per day, covering 50 ZIP codes across its service area. 49% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Sacred Heart Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.
When choosing hospice care in Eugene, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Sacred Heart Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Sacred Heart Hospice among the higher-rated hospice providers serving families in Eugene, OR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Sacred Heart Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Sacred Heart Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Sacred Heart Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Sacred Heart Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Sacred Heart Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
54.2% of Sacred Heart Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
49.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
27.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,208
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Sacred Heart Hospice's patient population is primarily composed of individuals with cancer (24%), followed by cardiovascular disease (22%), other conditions (17%), dementia (16%), stroke (15%), respiratory disease (9%).
Care Settings
Where hospice care is delivered
Sacred Heart Hospice delivers 49% of its care in patients' homes, with 34% in assisted living settings, 9% in skilled nursing settings, 2% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 224 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Inpatient Hospice
Doctors at Sacred Heart Hospice
12 affiliated physicians
Dr. Cory Gibbens, NP
Nurse Practitioner
Dr. Jeffrey Baxter, MD
Geriatric Medicine
Dr. Stewart Mones, MD
Family Practice
Dr. Elizabeth Cramer, NP
Nurse Practitioner
Dr. William Balsom, MD
Family Practice
Dr. Margaret Njonjo, MD
Internal Medicine
Dr. James Sims, NP
Nurse Practitioner
Dr. Mackenzie Nightingale Caum, NP
Nurse Practitioner
Dr. Haley Ruljancich, NP
Nurse Practitioner
Dr. Irma Moody, NP
Nurse Practitioner
Dr. Steven Yoder, MD
Family Practice
Dr. Gary Brandt, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in OR
Signature Healthcare At Home
For-Profit · < 1 mi away
1200 Executive Parkway, Suite 400, Eugene, OR 97401
(541) 689-3508
Brighton Hospice
For-Profit · < 1 mi away
1600 Valley River Drive Suite 220, Eugene, OR 97401
(801) 996-3217
Bristol Hospice - Eugene Llc
For-Profit · 4 mi away
400 International Way, Suite 200, Springfield, OR 97477
(541) 844-0151
Serenity Hospice
For-Profit · 5 mi away
1020 Green Acres Road, Suite 12, Eugene, OR 97408
(458) 205-5166
Cascade Health
Non-Profit · 5 mi away
2650 Suzanne Way, Suite 200, Eugene, OR 97408
(541) 228-3050
Lumina Hospice And Palliative Care
Non-Profit · 30 mi away
720 Sw 4th Street, Corvallis, OR 97333
(541) 757-9616
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Sacred Heart Hospice
What is the CMS rating for Sacred Heart Hospice?
Sacred Heart Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Sacred Heart Hospice primarily treat?
Sacred Heart Hospice's patient population includes cancer (24%), cardiovascular disease (22%), other conditions (17%), dementia (16%), stroke (15%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.
Where does Sacred Heart Hospice provide care?
Sacred Heart Hospice provides care in patient's home (49%), assisted living (34%), skilled nursing (9%), inpatient hospice (2%).
How large is Sacred Heart Hospice?
Sacred Heart Hospice serves an average of 224 patients per day and covers 50 ZIP codes in its service area.
How many doctors are affiliated with Sacred Heart Hospice?
12 physicians are affiliated with Sacred Heart Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·