About Rock River Hospice And Home
Hospice overview and quality summary
Rock River Hospice And Home is a nonprofit hospice care provider in Sterling, IL, serving patients and families in Whiteside County and the surrounding area. Medicare certified since 1993, Rock River Hospice And Home has provided 33 years of end-of-life and palliative care to the community.
Rock River Hospice And Home serves an average of 13 patients per day, covering 31 ZIP codes across its service area. 47% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Rock River Hospice And Home has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Sterling, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Rock River Hospice And Home has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Rock River Hospice And Home among the higher-rated hospice providers serving families in Sterling, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
96% of caregivers gave Rock River Hospice And Home a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
92% of caregivers gave Rock River Hospice And Home a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Rock River Hospice And Home a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Rock River Hospice And Home a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Rock River Hospice And Home a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Rock River Hospice And Home a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Rock River Hospice And Home a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
70.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
84.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
85.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
71.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Rock River Hospice And Home's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
67.8% of Rock River Hospice And Home's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
21.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
15.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
3.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
13.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
5.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$5,125
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Rock River Hospice And Home's patient population is primarily composed of individuals with cancer (34%), followed by other conditions (30%), cardiovascular disease (12%), respiratory disease (12%), dementia (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Rock River Hospice And Home delivers 47% of its care in patients' homes, with 26% in nursing facility settings, 22% in inpatient hospice settings, 4% in skilled nursing settings, 1% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 13 patients per day.
Patient's Home
Nursing Facility
Inpatient Hospice
Skilled Nursing
Assisted Living
Doctors at Rock River Hospice And Home
10 affiliated physicians
Dr. Marcia Jones, MD
Family Practice
Dr. Mir Alikhan, MD
Hematology/oncology
Dr. Phong Dang, MD
Family Practice
Dr. Alhareth Alsayed, MD
Medical Oncology
Dr. Mark Woods, MD
Family Practice
Dr. Stephen Harrison, MD
Family Practice
Dr. Eric Kuhns, MD
Family Practice
Dr. Vincent Racanelli, DO
Internal Medicine
Dr. Matthew Wolf, MD
Family Practice
Dr. Jason Reter, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Rock River Hospice And Home
What is the CMS rating for Rock River Hospice And Home?
Rock River Hospice And Home has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Rock River Hospice And Home primarily treat?
Rock River Hospice And Home's patient population includes cancer (34%), other conditions (30%), cardiovascular disease (12%), respiratory disease (12%), dementia (10%). This reflects the hospice's experience managing these conditions.
Where does Rock River Hospice And Home provide care?
Rock River Hospice And Home provides care in patient's home (47%), nursing facility (26%), inpatient hospice (22%), skilled nursing (4%), assisted living (1%).
How large is Rock River Hospice And Home?
Rock River Hospice And Home serves an average of 13 patients per day and covers 31 ZIP codes in its service area.
How many doctors are affiliated with Rock River Hospice And Home?
10 physicians are affiliated with Rock River Hospice And Home.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·