About Fhn Hospice
Hospice overview and quality summary
Fhn Hospice is a nonprofit hospice care provider in Freeport, IL, serving patients and families in Stephenson County and the surrounding area. Medicare certified since 1993, Fhn Hospice has provided 33 years of end-of-life and palliative care to the community.
Fhn Hospice serves an average of 31 patients per day, covering 46 ZIP codes across its service area. 62% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Fhn Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Freeport, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Fhn Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Fhn Hospice among the higher-rated hospice providers serving families in Freeport, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Fhn Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Fhn Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
51.7% of Fhn Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
92.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
4.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
21.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,565
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Fhn Hospice's patient population is primarily composed of individuals with cancer (28%), followed by cardiovascular disease (24%), respiratory disease (20%), other conditions (18%), dementia (6%), stroke (5%).
Care Settings
Where hospice care is delivered
Fhn Hospice delivers 62% of its care in patients' homes, with 37% in nursing facility settings, 2% in hospital settings. The hospice serves an average of 31 patients per day.
Patient's Home
Nursing Facility
Hospital
Doctors at Fhn Hospice
11 affiliated physicians
Dr. Robert Bandera, MD
Family Practice
Dr. Michael Mcfadden, MD
Family Practice
Dr. Terry Miller, MD
Family Practice
Dr. Diana Mcnulty, MD
Internal Medicine
Dr. Jeffrey Schleich, MD
Family Practice
Dr. David Reese, MD
Family Practice
Dr. Kathleen Coe, DO
Family Practice
Dr. Danny Isawi, MD
Family Practice
Dr. Rebecca Pedersen, MD
Family Practice
Dr. Brian Bennett, MD
Family Practice
Dr. Daniel Woods, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Fhn Hospice
What is the CMS rating for Fhn Hospice?
Fhn Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Fhn Hospice primarily treat?
Fhn Hospice's patient population includes cancer (28%), cardiovascular disease (24%), respiratory disease (20%), other conditions (18%), dementia (6%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Fhn Hospice provide care?
Fhn Hospice provides care in patient's home (62%), nursing facility (37%), hospital (2%).
How large is Fhn Hospice?
Fhn Hospice serves an average of 31 patients per day and covers 46 ZIP codes in its service area.
How many doctors are affiliated with Fhn Hospice?
11 physicians are affiliated with Fhn Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·