About Providence Hospice Llc
Hospice overview and quality summary
Providence Hospice Llc is a for-profit hospice care provider in Rock Hill, SC, serving patients and families in York County and the surrounding area. Medicare certified since 2011, Providence Hospice Llc has provided 15 years of end-of-life and palliative care to the community.
Providence Hospice Llc serves an average of 168 patients per day, covering 127 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Providence Hospice Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Rock Hill, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Providence Hospice Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Providence Hospice Llc among the higher-rated hospice providers serving families in Rock Hill, SC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
93.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
91.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Providence Hospice Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
78.8% of Providence Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
66.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
16.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,511
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Providence Hospice Llc's patient population is primarily composed of individuals with dementia (38%), followed by cardiovascular disease (19%), cancer (15%), other conditions (15%), respiratory disease (12%), stroke (3%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Providence Hospice Llc delivers 53% of its care in patients' homes, with 36% in assisted living settings, 8% in skilled nursing settings. The hospice serves an average of 168 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Providence Hospice Llc
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Providence Hospice Llc
What is the CMS rating for Providence Hospice Llc?
Providence Hospice Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Providence Hospice Llc primarily treat?
Providence Hospice Llc's patient population includes dementia (38%), cardiovascular disease (19%), cancer (15%), other conditions (15%), respiratory disease (12%), stroke (3%). This reflects the hospice's experience managing these conditions.
Where does Providence Hospice Llc provide care?
Providence Hospice Llc provides care in patient's home (53%), assisted living (36%), skilled nursing (8%).
How large is Providence Hospice Llc?
Providence Hospice Llc serves an average of 168 patients per day and covers 127 ZIP codes in its service area.
How many doctors are affiliated with Providence Hospice Llc?
3 physicians are affiliated with Providence Hospice Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·