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Hospice Care

Providence Hospice Llc

Very Good4-Star CMS Rating

500 Lakeshore Pkwy, Rock Hill, SC 29730

For-Profit
15 Years Certified
168 Patients/Day

Contact Providence Hospice Llc

(803) 818-6955Get Directions

500 Lakeshore Pkwy
Rock Hill, SC 29730

About Providence Hospice Llc

Hospice overview and quality summary

Providence Hospice Llc is a for-profit hospice care provider in Rock Hill, SC, serving patients and families in York County and the surrounding area. Medicare certified since 2011, Providence Hospice Llc has provided 15 years of end-of-life and palliative care to the community.

Providence Hospice Llc serves an average of 168 patients per day, covering 127 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Providence Hospice Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Rock Hill, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2011
CountyYork
Avg Daily Census168 patients
Service Area127 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Providence Hospice Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Providence Hospice Llc among the higher-rated hospice providers serving families in Rock Hill, SC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

93.0%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

91.1%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Providence Hospice Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

78.8% of Providence Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.9%

Natl: 89.5%

90th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.3

Natl: 13.4

39th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.3%

Natl: 9.2%

42th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

66.3%

Natl: 55.4%

69th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.6%

Natl: 7.2%

58th pctl

Late Live Discharges

Patients discharged alive after enrollment

42.8%

Natl: 40%

67th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

16.1%

Natl: 8%

86th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.4%

Natl: 2.3%

79th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,511

Natl: $16,971

58th pctl

Patient Population

Primary diagnoses of hospice patients

Providence Hospice Llc's patient population is primarily composed of individuals with dementia (38%), followed by cardiovascular disease (19%), cancer (15%), other conditions (15%), respiratory disease (12%), stroke (3%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia38%
Cardiovascular Disease19%
Cancer15%
Other Conditions15%
Respiratory Disease12%
Stroke3%

Care Settings

Where hospice care is delivered

Providence Hospice Llc delivers 53% of its care in patients' homes, with 36% in assisted living settings, 8% in skilled nursing settings. The hospice serves an average of 168 patients per day.

Patient's Home

53%

Assisted Living

36%

Skilled Nursing

8%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Providence Hospice Llc

What is the CMS rating for Providence Hospice Llc?

Providence Hospice Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Providence Hospice Llc primarily treat?

Providence Hospice Llc's patient population includes dementia (38%), cardiovascular disease (19%), cancer (15%), other conditions (15%), respiratory disease (12%), stroke (3%). This reflects the hospice's experience managing these conditions.

Where does Providence Hospice Llc provide care?

Providence Hospice Llc provides care in patient's home (53%), assisted living (36%), skilled nursing (8%).

How large is Providence Hospice Llc?

Providence Hospice Llc serves an average of 168 patients per day and covers 127 ZIP codes in its service area.

How many doctors are affiliated with Providence Hospice Llc?

3 physicians are affiliated with Providence Hospice Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·