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Hospice Care

Hospice And Community Care

Very Good4-Star CMS Rating

2275 India Hook Road Po Box 993, Rock Hill, SC 29732

For-Profit
38 Years Certified
55 Patients/Day

Contact Hospice And Community

(803) 329-1500Get Directions

2275 India Hook Road Po Box 993
Rock Hill, SC 29732

About Hospice And Community Care

Hospice overview and quality summary

Hospice And Community Care is a for-profit hospice care provider in Rock Hill, SC, serving patients and families in York County and the surrounding area. Medicare certified since 1988, Hospice And Community Care has provided 38 years of end-of-life and palliative care to the community.

Hospice And Community Care serves an average of 55 patients per day, covering 45 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice And Community Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Rock Hill, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1988
CountyYork
Avg Daily Census55 patients
Service Area45 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice And Community Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice And Community Care among the higher-rated hospice providers serving families in Rock Hill, SC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Hospice And Community Care a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Hospice And Community Care a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave Hospice And Community Care a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Hospice And Community Care a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
81%

81% of caregivers gave Hospice And Community Care a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Hospice And Community Care a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave Hospice And Community Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.2%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

95.3%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

93.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice And Community Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

46.2% of Hospice And Community Care's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

90.2%

Natl: 89.5%

32th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.6

Natl: 13.4

42th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.9%

Natl: 9.2%

50th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

75.2%

Natl: 55.4%

81th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.5%

Natl: 7.2%

64th pctl

Late Live Discharges

Patients discharged alive after enrollment

35.6%

Natl: 40%

47th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

15.3%

Natl: 8%

84th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.7%

Natl: 2.3%

59th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

4%

Natl: 0.6%

98th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,520

Natl: $16,971

12th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice And Community Care's patient population is primarily composed of individuals with cancer (30%), followed by other conditions (16%), cardiovascular disease (15%), respiratory disease (14%), stroke (14%), dementia (12%).

Cancer30%
Other Conditions16%
Cardiovascular Disease15%
Respiratory Disease14%
Stroke14%
Dementia12%

Care Settings

Where hospice care is delivered

Hospice And Community Care delivers 69% of its care in patients' homes, with 12% in skilled nursing settings, 8% in inpatient hospice settings, 6% in assisted living settings, 1% in nursing facility settings. The hospice serves an average of 55 patients per day.

Patient's Home

69%

Skilled Nursing

12%

Inpatient Hospice

8%

Assisted Living

6%

Nursing Facility

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice And Community Care

What is the CMS rating for Hospice And Community Care?

Hospice And Community Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice And Community Care primarily treat?

Hospice And Community Care's patient population includes cancer (30%), other conditions (16%), cardiovascular disease (15%), respiratory disease (14%), stroke (14%), dementia (12%). This reflects the hospice's experience managing these conditions.

Where does Hospice And Community Care provide care?

Hospice And Community Care provides care in patient's home (69%), skilled nursing (12%), inpatient hospice (8%), assisted living (6%), nursing facility (1%).

How large is Hospice And Community Care?

Hospice And Community Care serves an average of 55 patients per day and covers 45 ZIP codes in its service area.

How many doctors are affiliated with Hospice And Community Care?

3 physicians are affiliated with Hospice And Community Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·