About Preferred Hospice Of Missouri (southwest), Llc
Hospice overview and quality summary
Preferred Hospice Of Missouri (southwest), Llc is a for-profit hospice care provider in Ozark, MO, serving patients and families in Christian County and the surrounding area. Medicare certified since 2008, Preferred Hospice Of Missouri (southwest), Llc has provided 18 years of end-of-life and palliative care to the community.
Preferred Hospice Of Missouri (southwest), Llc serves an average of 120 patients per day, covering 53 ZIP codes across its service area. 6% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Preferred Hospice Of Missouri (southwest), Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Ozark, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Preferred Hospice Of Missouri (southwest), Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Ozark, MO compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Preferred Hospice Of Missouri (southwest), Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Preferred Hospice Of Missouri (southwest), Llc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Preferred Hospice Of Missouri (southwest), Llc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
90.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
89.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Preferred Hospice Of Missouri (southwest), Llc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
41.7% of Preferred Hospice Of Missouri (southwest), Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
93.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
61.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
11.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,453
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Preferred Hospice Of Missouri (southwest), Llc's patient population is primarily composed of individuals with dementia (24%), followed by other conditions (24%), cardiovascular disease (20%), stroke (16%), cancer (12%), respiratory disease (5%).
Care Settings
Where hospice care is delivered
Preferred Hospice Of Missouri (southwest), Llc delivers 6% of its care in patients' homes, with 89% in skilled nursing settings, 4% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 120 patients per day.
Skilled Nursing
Patient's Home
Nursing Facility
Doctors at Preferred Hospice Of Missouri (southwest), Llc
11 affiliated physicians
Dr. Thomas Dahlberg, MD
Family Practice
Dr. Anthony Kam, MD
Family Practice
Dr. Sabera Shabnam, MD
Family Practice
Dr. Arthur Cohn, DO
Internal Medicine
Dr. Elizabeth Morgan, MD
Pain Management
Dr. Martin Alumno, MD
Family Practice
Dr. Marcelo Mantala, MD
Internal Medicine
Dr. Sheri Bethmann, DO
Family Practice
Dr. Robert Powers, DO
Internal Medicine
Dr. Robert Sanders, DO
Internal Medicine
Dr. Brian Clonts, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Preferred Hospice Of Missouri (southwest), Llc
What is the CMS rating for Preferred Hospice Of Missouri (southwest), Llc?
Preferred Hospice Of Missouri (southwest), Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Preferred Hospice Of Missouri (southwest), Llc primarily treat?
Preferred Hospice Of Missouri (southwest), Llc's patient population includes dementia (24%), other conditions (24%), cardiovascular disease (20%), stroke (16%), cancer (12%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Preferred Hospice Of Missouri (southwest), Llc provide care?
Preferred Hospice Of Missouri (southwest), Llc provides care in skilled nursing (89%), patient's home (6%), nursing facility (4%).
How large is Preferred Hospice Of Missouri (southwest), Llc?
Preferred Hospice Of Missouri (southwest), Llc serves an average of 120 patients per day and covers 53 ZIP codes in its service area.
How many doctors are affiliated with Preferred Hospice Of Missouri (southwest), Llc?
11 physicians are affiliated with Preferred Hospice Of Missouri (southwest), Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·