About Pocono Health System Visiting Nurse & Hospice Care
Hospice overview and quality summary
Pocono Health System Visiting Nurse & Hospice Care is a nonprofit hospice care provider in East Stroudsburg, PA, serving patients and families in Monroe County and the surrounding area. Medicare certified since 1987, Pocono Health System Visiting Nurse & Hospice Care has provided 39 years of end-of-life and palliative care to the community.
Pocono Health System Visiting Nurse & Hospice Care serves an average of 10 patients per day, covering 46 ZIP codes across its service area. 84% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Pocono Health System Visiting Nurse & Hospice Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in East Stroudsburg, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Pocono Health System Visiting Nurse & Hospice Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Pocono Health System Visiting Nurse & Hospice Care among the higher-rated hospice providers serving families in East Stroudsburg, PA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Pocono Health System Visiting Nurse & Hospice Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Pocono Health System Visiting Nurse & Hospice Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
87% of caregivers gave Pocono Health System Visiting Nurse & Hospice Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave Pocono Health System Visiting Nurse & Hospice Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.1%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Pocono Health System Visiting Nurse & Hospice Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
49.7% of Pocono Health System Visiting Nurse & Hospice Care's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
94%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
19.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
9.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,399
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Pocono Health System Visiting Nurse & Hospice Care's patient population is primarily composed of individuals with cancer (40%), followed by other conditions (18%), dementia (17%), cardiovascular disease (13%), respiratory disease (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Pocono Health System Visiting Nurse & Hospice Care delivers 84% of its care in patients' homes, with 8% in inpatient hospice settings, 7% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 10 patients per day.
Patient's Home
Inpatient Hospice
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in PA
Karen Ann Quinlan Hospice
Non-Profit · 25 mi away
200 Third Street, Milford, PA 18337
(570) 296-3591
Family Pillars Hospice Inc
For-Profit · 29 mi away
3910 Adler Place Suite 130, Bethlehem, PA 18017
(610) 372-4400
The Care Team Hospice
For-Profit · 29 mi away
5325 Northgate Drive, Bethlehem, PA 18017
(610) 841-4410
Heartland Hospice (allentown)
For-Profit · 31 mi away
951 Marcon Blvd Suite 3, Allentown, PA 18109
(610) 266-0134
St Luke's Hospice
Non-Profit · 33 mi away
240 Union Station Plaza, Bethlehem, PA 18015
(484) 526-1100
Residential Healthcare Of Ne Pa, Llc
For-Profit · 34 mi away
50 Glenmaura National Blvd Suite 202, Moosic, PA 18507
(888) 923-5842
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Pocono Health System Visiting Nurse & Hospice Care
What is the CMS rating for Pocono Health System Visiting Nurse & Hospice Care?
Pocono Health System Visiting Nurse & Hospice Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Pocono Health System Visiting Nurse & Hospice Care primarily treat?
Pocono Health System Visiting Nurse & Hospice Care's patient population includes cancer (40%), other conditions (18%), dementia (17%), cardiovascular disease (13%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.
Where does Pocono Health System Visiting Nurse & Hospice Care provide care?
Pocono Health System Visiting Nurse & Hospice Care provides care in patient's home (84%), inpatient hospice (8%), skilled nursing (7%).
How large is Pocono Health System Visiting Nurse & Hospice Care?
Pocono Health System Visiting Nurse & Hospice Care serves an average of 10 patients per day and covers 46 ZIP codes in its service area.
How many doctors are affiliated with Pocono Health System Visiting Nurse & Hospice Care?
Affiliated physician data is not currently available for Pocono Health System Visiting Nurse & Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·