About Passages Hospice
Hospice overview and quality summary
Passages Hospice is a for-profit hospice care provider in Monroe, LA, serving patients and families in Ouachita County and the surrounding area. Medicare certified since 1996, Passages Hospice has provided 30 years of end-of-life and palliative care to the community.
Passages Hospice serves an average of 60 patients per day, covering 30 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Monroe, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
80% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
79% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Passages Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Passages Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
70% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
65% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
92.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Passages Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
48.1% of Passages Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
96.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
3.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
43.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
22.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,172
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Passages Hospice's patient population is primarily composed of individuals with cardiovascular disease (30%), followed by other conditions (18%), dementia (15%), stroke (15%), cancer (14%), respiratory disease (13%).
Care Settings
Where hospice care is delivered
Passages Hospice delivers 53% of its care in patients' homes, with 38% in nursing facility settings, 9% in assisted living settings. The hospice serves an average of 60 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in LA
Heart Of Hospice, Llc
For-Profit · < 1 mi away
1816 Glenmar Avenue, Suite 2, Monroe, LA 71201
(318) 329-9300
Elara Caring
For-Profit · < 1 mi away
300 Washington St., Ste. 401, Monroe, LA 71201
(318) 322-0049
St Joseph Hospice & Palliative Care Of Monroe, Llc
For-Profit · < 1 mi away
1890 Hudson Circle Suite 3, Monroe, LA 71201
(318) 387-2687
Hospice Compassus -monroe
For-Profit · < 1 mi away
2213 Justice Avenue, Monroe, LA 71201
(318) 322-0062
Louisiana Hospice And Palliative Care
For-Profit · < 1 mi away
1101 Hudson Lane , Suite D, Monroe, LA 71201
(318) 322-2235
Caring Hands Hospice
Other · 4 mi away
3602 Cypress Street, Ste B,, West Monroe, LA 71291
(318) 516-2640
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Passages Hospice
What is the CMS rating for Passages Hospice?
Passages Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Passages Hospice primarily treat?
Passages Hospice's patient population includes cardiovascular disease (30%), other conditions (18%), dementia (15%), stroke (15%), cancer (14%), respiratory disease (13%). This reflects the hospice's experience managing these conditions.
Where does Passages Hospice provide care?
Passages Hospice provides care in patient's home (53%), nursing facility (38%), assisted living (9%).
How large is Passages Hospice?
Passages Hospice serves an average of 60 patients per day and covers 30 ZIP codes in its service area.
How many doctors are affiliated with Passages Hospice?
5 physicians are affiliated with Passages Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·