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Hospice Care

Elara Caring

Excellent5-Star CMS Rating

300 Washington St., Ste. 401, Monroe, LA 71201

For-Profit
20 Years Certified
95 Patients/Day

Contact Elara Caring

(318) 322-0049Get Directions

300 Washington St., Ste. 401
Monroe, LA 71201

About Elara Caring

Hospice overview and quality summary

Elara Caring is a for-profit hospice care provider in Monroe, LA, serving patients and families in Ouachita County and the surrounding area. Medicare certified since 2006, Elara Caring has provided 20 years of end-of-life and palliative care to the community.

Elara Caring serves an average of 95 patients per day, covering 45 ZIP codes across its service area. 47% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Elara Caring has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Monroe, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyOuachita
Avg Daily Census95 patients
Service Area45 ZIP codes
HCI Score10/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Elara Caring has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Elara Caring among the higher-rated hospice providers serving families in Monroe, LA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Elara Caring a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Elara Caring a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave Elara Caring a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
88%

88% of caregivers gave Elara Caring a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
89%

89% of caregivers gave Elara Caring a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave Elara Caring a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
92%

92% of caregivers gave Elara Caring a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave Elara Caring a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Elara Caring's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

76.3% of Elara Caring's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.1%

Natl: 89.5%

80th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.5

Natl: 13.4

31th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.9%

Natl: 9.2%

61th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

31%

Natl: 55.4%

22th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.3%

Natl: 7.2%

70th pctl

Late Live Discharges

Patients discharged alive after enrollment

44.3%

Natl: 40%

71th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.3%

Natl: 8%

66th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1%

Natl: 2.3%

50th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,678

Natl: $16,971

32th pctl

Patient Population

Primary diagnoses of hospice patients

Elara Caring's patient population is primarily composed of individuals with cardiovascular disease (23%), followed by cancer (23%), dementia (21%), stroke (16%), other conditions (11%), respiratory disease (10%).

Cardiovascular Disease23%
Cancer23%
Dementia21%
Stroke16%
Other Conditions11%
Respiratory Disease10%

Care Settings

Where hospice care is delivered

Elara Caring delivers 47% of its care in patients' homes, with 27% in nursing facility settings, 24% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 95 patients per day.

Patient's Home

47%

Nursing Facility

27%

Assisted Living

24%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Elara Caring

What is the CMS rating for Elara Caring?

Elara Caring has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Elara Caring primarily treat?

Elara Caring's patient population includes cardiovascular disease (23%), cancer (23%), dementia (21%), stroke (16%), other conditions (11%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.

Where does Elara Caring provide care?

Elara Caring provides care in patient's home (47%), nursing facility (27%), assisted living (24%), skilled nursing (2%).

How large is Elara Caring?

Elara Caring serves an average of 95 patients per day and covers 45 ZIP codes in its service area.

How many doctors are affiliated with Elara Caring?

2 physicians are affiliated with Elara Caring.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·